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Coastal Kia

Wilmington, NC

4.8
5,531 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,531 reviews

August 03, 2022

Always wonderful staff & servise. Couldn't be happier. Thanks to all the staff. We'll be back soon. More

by loisgable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver Kelley! Hope he drives us every time.
Aug 04, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. Thank you for the high marks for Bob Tomlin, Sam Weisman and John Wigger. It was extremely thoughtful of you to mention our Courtesy Van Driver Kelley by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting our Coastal Kia team with your automotive service needs.

August 02, 2022

Great coordination. . great communication... great service. Ever was amazing and able to get everything done while I was enjoying time with my family at the beach. I bou More

by Christina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wallace
Aug 03, 2022 -

Coastal Kia responded

Wow! Thank you Christina! We sincerely appreciate the five star review. We love the feedback including, "great coordination, great communication, great service." It was thoughtful of you to mention Ever by name. We appreciate your loyalty as well. Please call us if you need anything. You are appreciated! Thanks again.

August 02, 2022

Impressed with the entire dealership and the well run machine that it is...completely willing to assist More

by Gibbyrifc
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wallace
Aug 02, 2022 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We love the feedback including, "impressed with the entire dealership and the well run machine that it is." It was thoughtful of you to go online and rate your recent experience. Please call us if you need anything. We appreciate the high marks for Steve Kramer and John Wallace as well. Thanks again!

August 01, 2022

A great buying experience with Brandon Wright and the Kia team!! Thank you all!!Love my Telluride ! Eva Elmore More

by eelmore0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Coastal Kia responded

Thank you Eva! We sincerely appreciate the five star review and high praises for our Product Specialist Brandon Wright. We are thrilled to hear you have already fallen in love with your new Kia Telluride. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Enjoy!

July 30, 2022

The staff was very pleasant to work with, offered water or snacks during the background credit checks and car evaluation. Had a fair exchange during the vehicle trade-in. No complaint's and very satisfi More

by mrinpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson, Alex Houchin
Aug 01, 2022 -

Coastal Kia responded

We are thrilled to hear you are enjoying your Kia Seltos! Thank you for the five star review and gracious testimonial. It was thoughtful of you to go online and rate your recent experience. We sincerely appreciate the high marks for so many of our team members too. Please call us if you need anything. We are here to help Thanks again!

July 28, 2022

All Kia staff are friendly, helpful, and knowledgeable. They know that your time is important, too. They keep me informed of how my vehicle service went, and my vehicle is always cleaner when I leave becau More

by BRENDA_HARVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the employee's name
Jul 29, 2022 -

Coastal Kia responded

We sincerely appreciate the five star review and gracious comments. We love the feedback including, "all Kia staff are friendly, helpful and knowledgeable." Thank you for the service testimonial. Please call us if you need anything.

July 27, 2022

My experience so far with a used car and service has been great! Everyone has been very attentive.. More

by ms_carol_abe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stone
Jul 27, 2022 -

Coastal Kia responded

Great news! Thank you for the five star review and gracious comments. We appreciate your thoughtful comments. It was kind of you to go online and rate your experience. Thank you for choosing Coastal Kia!

July 27, 2022

They were great and did everything to get me out and moving again! Great employees! More

by ASHLYKRON87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Coastal Kia responded

Thank you for the five star service review and gracious comments. We love the feedback including, "they were great and did everything to get me out and moving again." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting our Coastal Kia service team with your automotive needs.

July 22, 2022

People were pleasant and very accommodating. Extremely clean dealership. Everyone seemed to work as a team. More

by hartmalm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson
Jul 25, 2022 -

Coastal Kia responded

Thank you! We appreciate the five star rating. We love your feedback including, "people were pleasant and very accommodating...everyone seemed to work as a team." Thank you for choosing Coastal Kia!

July 22, 2022

Pleasent experience overall, worked within our budget, In and out in in a couple of hours. More

by cookinsam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dodd
Jul 25, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review and high marks for our Product Specialist Jason Dodd. We are thrilled to hear Jason and our team exceeded your expectations. We love the feedback including, "pleasant experience overall, worked within our budget." Please reach out if you need anything.

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