Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coastal Kia
Wilmington, NC
5,534 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,534 reviews
June 29, 2022
COASTAL KIA us a great dealership. This was our first time there and. Everyone was great to work with from star to finsh. This was our first time there and. Everyone was great to work with from star to finsh. More
by candrews1257
Verified Customer
June 29, 2022
Austin Tow was awesome as was the rest of the Kia team! Would definitely buy another car there. Would definitely buy another car there. More
by DOJOHNSON
June 28, 2022
Robert handled every concern I had and directly oversaw the work. He even had me meet with the technician so he could tell me what he found. Problem solved!! the work. He even had me meet with the technician so he could tell me what he found. Problem solved!! More
by MMARTORELLI
June 28, 2022
I am a repeat customer with Coastal Kia. Pat Koballa and his staff are top notch! Salesman Brandon Wright made my experience this time very easy and quick! I would highly recommend this deal Pat Koballa and his staff are top notch! Salesman Brandon Wright made my experience this time very easy and quick! I would highly recommend this dealership! More
by CHAWKSGORE
June 27, 2022
The service department and Sam always provide the best service to all my automobiles! Always service to all my automobiles! Always More
by IOU1BIGGUY
Employees Worked With
June 26, 2022
Had a great experience with Steve Kramer! Would definitely recommend! Quick and very helpful! Had us out the door in 4 hours ! Would definitely recommend! Quick and very helpful! Had us out the door in 4 hours ! More
by MEGXLEWIS
Employees Worked With
June 26, 2022
Professional,family oriented, friendly, and understanding workers. This dealership will be on my first pick for my next purchase or to refer a friend or coworker understanding workers. This dealership will be on my first pick for my next purchase or to refer a friend or coworker More
by mypresident00
June 24, 2022
On time and very compassionate. No concerns with my car. They were very polite on the phone when they called as well. No concerns with my car. They were very polite on the phone when they called as well. More
by JESSICALEE3311
Employees Worked With
June 24, 2022
Very fine people to have worked will Everyone was very nice Cleaned dealership and a clean coffee bar and restrooms I also was thankful for having a great salesman Steven he no all about the business nice Cleaned dealership and a clean coffee bar and restrooms I also was thankful for having a great salesman Steven he no all about the business More
by joyjoy1717
