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Coastal Kia

Wilmington, NC

4.8
5,535 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,535 reviews

June 17, 2022

I came to Coastal Kia looking to purchase my first Car, and was immediately greeted with a warm welcome by Steve Kramer. I was not sure of the vehicle I wanted but Steve helped tremendously. I felt no pres More

by Kyonnah M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wallace
Jun 17, 2022 -

Coastal Kia responded

Fantastic news! Thank you for the amazing testimonial and high praises for our Product Specialist Steve Kramer. We love the feedback including, "best decision ever, I will definitely be referring some friends and family to Coastal Kia!" We strive to deliver a truly exceptional experience to every client during every visit. We sincerely appreciate you mentioning Steve Kramer by name. Your high recommendations are appreciate as well. Congratulations and enjoy!

June 17, 2022

I had to go up front as I saw my car go by. Meaning it was done. Then I had to wait for staff to stop talking so I could pay and leave More

by KM_COATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Coastal Kia responded

Thank you for the five star rating and helpful feedback. Please call us if you need anything. Thank you for choosing Coastal Kia!

June 17, 2022

was happy with everyone that helped us. nice clean building and bathrooms. Jason was very good at his job and over all we were happy More

by its_me_lee2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dodd
Jun 17, 2022 -

Coastal Kia responded

Thank you! We appreciate the review and gracious comments. It was thoughtful of you to mention Jason Dodd by name. Thank you for choosing Coastal Kia!

June 16, 2022

This is my 3rd vehicle that I have purchased from Coastal Kia. We have always had a truly exceptional experience, especially because of the Finance Director, Michael Mascavage. We contact him directly and he More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Coastal Kia responded

Wonderful! We sincerely appreciate the five star review and gracious comments. Your loyalty over the years means the world to us. We love the feedback including, "we always have a truly exceptional experience, especially because of the Finance Director, Michael Mascavage." Thank you for mentioning Mike Mascavage by name. Congratulations and enjoy!

June 16, 2022

Coastal Kia was great to work with, no pressure sales and excellent follow up. They listened to my needs and sold me my dream car. More

by JANEOFCAPECOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson
Jun 16, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We are thrilled to hear you purchased, "your dream car." Enjoy! Please call us if you need anything. Congratulations!

June 16, 2022

Sam in the service department is caring, efficient and very professional. Although there was a small "hiccough" with my service that required a return visit, he explained it well and got the work accompl More

by GEORGEBENTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly in transportation
Jun 16, 2022 -

Coastal Kia responded

Isn't Sam Weisman in service just amazing? Thank you for the five star review and amazing testimonial. We sincerely appreciate you allowing us to make things right. It was thoughtful of you to mention Sam and Kelly by name. Thank you for choosing Coastal Kia!

June 15, 2022

Caring and great service. Gary was so helpful and considerate. Thanks for everyone’s help. More

by careybeckglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for Gary. We sincerely appreciate your business. Please call us if you need anything.

June 15, 2022

A very well run and organized Dealership. User friendly and professional Service Department staff. It was a pleasant experience. More

by MCFALLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and high marks for our Service Consultants. We love the feedback including, "user friendly and professional service department staff." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Please call us if you need anything.

June 15, 2022

Dealership was clean,salesmen were neatly dressed and very competent. I would recommend to anyone. More

by 1941garywh
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for Steve Kramer and our facility. We strive to deliver a truly exceptional experience to every client during every visit. We appreciate the high recommendations too. Thank you for choosing Coastal Kia!

June 14, 2022

This was our first Kia purchase and everyone was very friendly and listened to what we were looking for. They went above and beyond to ensure we were comfortable with the SUV's features, as well as the m More

by jennifer.white0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dodd
Jun 14, 2022 -

Coastal Kia responded

Thank you! We are thrilled to hear your experience went well and our team exceeded your expectations. Congratulations and enjoy!

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