Coastal Kia

Pat was very friendly and professional. He recommended we work with Cody. A polite guy; but disappointed that he didn’t follow up with us after the vehicle was delivered to us. Also, he nee He recommended we work with Cody. A polite guy; but disappointed that he didn’t follow up with us after the vehicle was delivered to us. Also, he needs to have a real VM set up to reach him. More

So helpful and responsive. Made the process very smooth and easy. Great communication. Especially helpful given my prohibitive schedule. Made the process very smooth and easy. Great communication. Especially helpful given my prohibitive schedule. More

Courteous. The guy could not see if I had the insurance coverage plan or not. I think they should know what’s covered and what’s not before we come in. And not The guy could not see if I had the insurance coverage plan or not. I think they should know what’s covered and what’s not before we come in. And not have to waitt for them to ask the finance people who by the way were too busy because they were short staffed More

I requested a call in regards to switching out the car I purchased and never received a call back. purchased and never received a call back. More

Love the Quick Service the friendly atmosphere and love my Santa Cruz truck dearly thank you my Santa Cruz truck dearly thank you More

Outstanding overall service as usual. The staff are professional and service met my expectations too! The staff are professional and service met my expectations too! More

I brought the car in for a recall, and also the oil light was coming on. Recall was fixed, told the oil light did not register on the computer so they didn’t know what caused it. Tried to sell me on four dif was coming on. Recall was fixed, told the oil light did not register on the computer so they didn’t know what caused it. Tried to sell me on four different items. We picked up the car and drove it, and the oil light came back on again. Taking it to my local mechanic to see if he can figure out the problem More

The team at Coastal Kia you is top notch. They treat you like family. They are knowledgeable and they have always provided an accurate, realistic time frame when I choose to wait in the lobby They treat you like family. They are knowledgeable and they have always provided an accurate, realistic time frame when I choose to wait in the lobby. Every interaction I’ve had there has been superb, regardless of who or which department I am working with. Can’t say enough great things about them! More

The Service Department once again, took the extra step in correcting my faulty injector. Service Consultant Gary Nelson met me at the door and got me checked in while my regular Service Consultant, Sam Weism correcting my faulty injector. Service Consultant Gary Nelson met me at the door and got me checked in while my regular Service Consultant, Sam Weisman, was busy with another customer. This is not unusual as the Service Department at Coastal Kia acts as a Team, and back up each other with the main goal of serving the customer. After the repair Sam Weisman called to insure that my car was 100%, and it was thanks to the Service Team at Coastal Kia More

Intake is quick, service reps are courteous but quick. Waiting area is always clean and stocked with refreshments. Waiting area is always clean and stocked with refreshments. More