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Coastal Kia
Wilmington, NC
5,492 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,492 reviews
January 21, 2021
Great service. Comfortable setting. Quick and painless. Kept me updated throughout. Snacks, internet and TV available. Always enjoy dealing with Sam, as he meets you as you pull up and walks you out at the Kept me updated throughout. Snacks, internet and TV available. Always enjoy dealing with Sam, as he meets you as you pull up and walks you out at the end. Great job. More
by MIKEBELL7
Verified CustomerEmployees Worked With
January 21, 2021
Great service. Fast friendly and honest. Sam kept me informed about my vehicle. He went over the inspection and explained everything. Guys did a great job. informed about my vehicle. He went over the inspection and explained everything. Guys did a great job. More
by RHIGDON75
Employees Worked With
January 21, 2021
Great experience all around!Kelvin and all others were Great experience all around! Kelvin and all others were friendly, easy to work with and quick! Love the car and we will remain Kia customers! Great experience all around! Kelvin and all others were friendly, easy to work with and quick! Love the car and we will remain Kia customers! More
by JOANNASOUZA79
January 20, 2021
My second time to visit the service center. Howard did a great job both times in getting me in, keeping me informed and getting me out Thanks Howard! Michael great job both times in getting me in, keeping me informed and getting me out Thanks Howard! Michael More
by MICHAELDYSON78
Employees Worked With
Young lady taking care of the customer waiting area for service was very friendly!, Howard Ramsey
January 20, 2021
Jason was very informing about the hybrid Nero .He made the buying process very easy . I enjoy driving and saving on gas .I look forward to the buying a car in the future and Coastal Kia will be the first the buying process very easy . I enjoy driving and saving on gas .I look forward to the buying a car in the future and Coastal Kia will be the first place I look . More
by WHITNEYBISCEGLIA
Employees Worked With
Jason Stone, Howard Ramsey
January 20, 2021
Service rep met me immediately. He gave me a quick overview of the process and the approximate time it would take. He kept me informed and the service was completed in the time I was told. overview of the process and the approximate time it would take. He kept me informed and the service was completed in the time I was told. More
by RLKWNC11
Employees Worked With
January 19, 2021
I was very pleased with my car buying experience. Everyone was knowledgeable and helpful. I absolutely love my vehicle and couldn’t be happier with my purchase. Everyone was knowledgeable and helpful. I absolutely love my vehicle and couldn’t be happier with my purchase. More
by mtganyo
Employees Worked With
January 19, 2021
I love my Kia Sportage S. Everyone was nice and I feel like I got a fair deal. Very informative and helpful. Try them out! like I got a fair deal. Very informative and helpful. Try them out! More
by AMY55060
January 19, 2021
What a pleasant experience. We floated into there and zip out with a great car. Thank you so much for making this happen. I love my new car and you guy showed what an experience car salesman is about. zip out with a great car. Thank you so much for making this happen. I love my new car and you guy showed what an experience car salesman is about. More
by SASSTANFIELD
Employees Worked With
I don’t see the person that helped.
January 18, 2021
Very friendly, patient, accommodating. We are so pleased with our new Kia and look forward to continuing a relationship with this dealership. Thanks so much for your help. with our new Kia and look forward to continuing a relationship with this dealership. Thanks so much for your help. More
by TMISENHEIMER33
Employees Worked With
Bill Mathias
