Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coastal Kia
Wilmington, NC
5,553 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,553 reviews
February 17, 2021
Good work. A recall from Kia was done, as the upload from Kia was ready. I was well cared for while waiting. I got the complimentary car was also. A nice extra. Kia was ready. I was well cared for while waiting. I got the complimentary car was also. A nice extra. More
by TEDAPPLEGATE6
Verified CustomerEmployees Worked With
Howard Ramsey
February 16, 2021
Great service provided to me and daughter was appreciated. They offered a van to take us for an hour and bring us back. We did not use however the new building looks great, keep up the good work. appreciated. They offered a van to take us for an hour and bring us back. We did not use however the new building looks great, keep up the good work. More
by ERDELY689@gmail.com
Employees Worked With
Howard Ramsey
February 15, 2021
From getting an appointment to the completed service was great. It was a quick check-in and they called when it was ready. It was a pleasure doing business with them. great. It was a quick check-in and they called when it was ready. It was a pleasure doing business with them. More
by MARYANN.TURANO@homeinstead.com
February 15, 2021
Enjoyed doing business with our salesman Edward Waters. He was willing to take the time with us and made sure we had all the information we needed. He was willing to take the time with us and made sure we had all the information we needed. More
by gbareit
Employees Worked With
Edward Waters
February 15, 2021
Very easy to schedule my appointment. Email confirmation received and email reminder. On time service and everyone was considerate of my time to provide on time service and if I needed anything. Great foll received and email reminder. On time service and everyone was considerate of my time to provide on time service and if I needed anything. Great follow up by phone to make sure everything was ok More
by LWROBINSON65
February 14, 2021
Clean, social distancing, courteous, no pressure salesmen. They worked hard to get me approved and I feel that they got me the best deal! This is my 2nd Kia that I have purchased from them. salesmen. They worked hard to get me approved and I feel that they got me the best deal! This is my 2nd Kia that I have purchased from them. More
by CPOTTER81
February 14, 2021
I've been working with Kia for several years now. I purchase four or five different brand new vehicles from them and I plan to continue in the future. Their service department is super awesome as well! purchase four or five different brand new vehicles from them and I plan to continue in the future. Their service department is super awesome as well!! More
by CMINOZZI4
February 13, 2021
Hassle free experienceThe sales and Finance teams worked Hassle free experience The sales and Finance teams worked with us to get our new K5 Kevin Swinson was teriffic Would definitely recommend this deal Hassle free experience The sales and Finance teams worked with us to get our new K5 Kevin Swinson was teriffic Would definitely recommend this dealership More
by jmnc2271
February 12, 2021
As always, everyone courteous, professional, knowledgeable.... Sam is especially attentive and dedicated to customer satisfaction! He always greets me with a smile, and genuinely appreciates my knowledgeable.... Sam is especially attentive and dedicated to customer satisfaction! He always greets me with a smile, and genuinely appreciates my business. More
by DOERFLERSNC
Employees Worked With
February 12, 2021
Came in for my first oil change and was 100% satisfied with the experience:) The staff are awesome and the waiting area is very clean and spacious ! I actually will be looking forward to future oil chang with the experience:) The staff are awesome and the waiting area is very clean and spacious ! I actually will be looking forward to future oil changes !! More
by J9HARDISON
Employees Worked With
Howard Ramsey
