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Coastal Kia
Wilmington, NC
5,479 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,479 reviews
November 23, 2020
Excellent Staff - Kelvin Swinson is an asset to your organization. This was the 2nd car I have purchased with him. Mike in finance also wonderful. organization. This was the 2nd car I have purchased with him. Mike in finance also wonderful. More
by TRISH.DOMAGALA
Verified Customer
November 23, 2020
Our product specialist, Kelvin Swinson was terrific in the three occasions that we met with him. Kelvin slowly proceeded to compare the two SUVs that my wife and I were researching. He answered all of our the three occasions that we met with him. Kelvin slowly proceeded to compare the two SUVs that my wife and I were researching. He answered all of our questions and showed a professional style that made both of us feel relaxed and comfortable in making a rational decision. This is my 3rd Kia, two Sorentos, and now the Telluride. We couldn't be happier with the overall experience. More
by mcgs5
November 22, 2020
They have best crew...sales and service...none are any better. Fast, friendly, knowledgeable and professional . I always leave with a smile on my face. better. Fast, friendly, knowledgeable and professional . I always leave with a smile on my face. More
by DM.SHEPPARD69
Employees Worked With
Howard Ramsey
November 22, 2020
Steve told me it wouldn't take long to get everything done for our new vehicle and he was right. The last dealership we worked with took over 6 hours to get us on our way. Coastal Kia had us in and out done for our new vehicle and he was right. The last dealership we worked with took over 6 hours to get us on our way. Coastal Kia had us in and out in a lot less time. More
by Emily and Al Knapp
Employees Worked With
November 21, 2020
Dang Nguyen and Jason Stone were amazing! The way the both explained and took their time to make sure I understood what was going on and what I was signing was more then customer services. They made it f both explained and took their time to make sure I understood what was going on and what I was signing was more then customer services. They made it feel like I wasn't buying a brand new Kia Forte. Which I am so in love with. I want to thank them both for taken the time out of their day to help me pick the perfect car for me! More
by awilkins2390
November 21, 2020
Amazing! I get all my Kia Soul needs done here. Will not go anywhere else. Yes pricy but I have never had my soul on the side of the road. Sam, Bob, and Howard are amazing. I know their name and they know m go anywhere else. Yes pricy but I have never had my soul on the side of the road. Sam, Bob, and Howard are amazing. I know their name and they know me. So polite. Also, my black lab loves them too. More
by TLYNNM736
November 20, 2020
Sam Weisman was fantastic and easy to work with! Always willing to help me with all my questions. I would not hesitate to take my vehicle back there for service as long as Sam is there. willing to help me with all my questions. I would not hesitate to take my vehicle back there for service as long as Sam is there. More
by Kenneth Chadwick
Employees Worked With
November 20, 2020
Best service ever. Went in because of car issues . Drove off in a new vehicle. Salesman was the nicest and the entire staff was wonderful to work with. Drove off in a new vehicle. Salesman was the nicest and the entire staff was wonderful to work with. More
by hotflashcindy
Employees Worked With
Dodd
November 19, 2020
Fast upfront didn’t try play with me with prices. Absolutely amazing. Worked around my schedule worked to get me in when I needed and lined up a car for me we I needed it. Absolutely amazing. Worked around my schedule worked to get me in when I needed and lined up a car for me we I needed it. More
by 83MATTHEWCADLE
Employees Worked With
Howard Ramsey
November 19, 2020
Excellent timely service. We've been customers of this dealership for years and have always received this level of service from all of your knowlegable and friendly staff. Thank you all.........😁 dealership for years and have always received this level of service from all of your knowlegable and friendly staff. Thank you all.........😁 More
by VUKELICH
Employees Worked With
