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Coastal Kia
Wilmington, NC
5,534 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,534 reviews
December 10, 2020
I would like to thank my Kia service representative Bob Tomlin for handling all my warranty and matenance needs. Very professional and quick with updates. Tomlin for handling all my warranty and matenance needs. Very professional and quick with updates. More
by REJECTTECH
Verified CustomerEmployees Worked With
December 10, 2020
Jason called and set up an appointment for us to see the 2021 Sorento. He met us promptly at the appointed time and gave us his complete attention. He listened to us as we told him what we were looking for 2021 Sorento. He met us promptly at the appointed time and gave us his complete attention. He listened to us as we told him what we were looking for in a vehicle. he then showed us what we were interested in. When the model we were looking for was not available in our color choice he worked with us to get an upgraded model into our price range. Jason was polite and professional and an asset to your organization. This was by far our most pleasant car buying experience. More
by vandammr
Employees Worked With
Jason Dodds
December 10, 2020
This was one of my best experiences buying a car. No pressure and a relaxed atmosphere. The staff was very friendly and helpful. I would recommend going to coastal Kia for your next purchase. pressure and a relaxed atmosphere. The staff was very friendly and helpful. I would recommend going to coastal Kia for your next purchase. More
by sclc999
Employees Worked With
Jason Stone, Bill Mathias
December 10, 2020
Service people were friendly & professional. I asked about checking it all out to see if all was in order & 2 other services were done in a timely matter. Car was washed & waiting out front. about checking it all out to see if all was in order & 2 other services were done in a timely matter. Car was washed & waiting out front. More
by KAYUS4795
Employees Worked With
December 09, 2020
Great service. Very happy with everything they did for me. Howard was great. Love my car and love bringing it to coastal kia. Will be coming back me. Howard was great. Love my car and love bringing it to coastal kia. Will be coming back More
by CJSTECHER
Employees Worked With
Howard Ramsey
December 09, 2020
Very professional, very friendly great service. Was kept informed about my service. Lounge was very comfortable offering free snacks and water. I would recommend this dealership to my friends and family. informed about my service. Lounge was very comfortable offering free snacks and water. I would recommend this dealership to my friends and family. More
by ANITAALLEN417
Employees Worked With
Howard Ramsey
December 07, 2020
Sam was very nice and quick to get my car done for me. Very friendly in person and on the phone 100%. For me thank you Very friendly in person and on the phone 100%. For me thank you More
by REDNECKGURL854
Employees Worked With
December 07, 2020
Very well run service dept. caring individuals. Very thorough, always wash my car and drop me back home and pick me up. More than pleased. thorough, always wash my car and drop me back home and pick me up. More than pleased. More
by THERESE.SOVE
Employees Worked With
December 07, 2020
Truly treated me like family. Work was done as promised and more importantly, when promised. Will def be telling all my friends and family members to shop and or service here. Cheers and more importantly, when promised. Will def be telling all my friends and family members to shop and or service here. Cheers More
by DAWSON.DEGIER
Employees Worked With
Other Employees :
Jason Stone, Howard Ramsey
December 06, 2020
Kelvin was very helpful and patient, I would highly recommend him. The process was quick and smooth and everyone else was helpful and friendly. End recommend him. The process was quick and smooth and everyone else was helpful and friendly. End More
by JAZZLCSW
Employees Worked With
Kelvin Swinson
