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Coastal Kia
Wilmington, NC
5,479 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,479 reviews
Verified Customer
November 14, 2020
There's no other place that I would go to get my cars serviced. The customer service is great and the cleanliness of the business serviced. The customer service is great and the cleanliness of the business More
by TAWANAJACOBS34
Employees Worked With
November 13, 2020
Staff is very friendly and helpful. They tailor my service based on how much mileage I put on my car. Since I don’t drive all that much, I can ring my car I every 6 months. I needed new tires this tim service based on how much mileage I put on my car. Since I don’t drive all that much, I can ring my car I every 6 months. I needed new tires this time. I was told I could wait another oil change,but since winter is coming I told them to do it now. More
by Hummer
Employees Worked With
November 13, 2020
Great service and not pushy. Worked hard to make sure that I was satisfied with the purchase and negotiated until I was satisfied with the purchase. that I was satisfied with the purchase and negotiated until I was satisfied with the purchase. More
by Angelassmith72
November 13, 2020
ser rep was outstandingthis is the third request- I ser rep was outstanding this is the third request- I already completed the first one Pls refer to it- Why more than one is requested? ser rep was outstanding this is the third request- I already completed the first one Pls refer to it- Why more than one is requested? More
by PATMCDONALD.NC
Employees Worked With
already Submitted
November 13, 2020
My Kia just clicked 137,000 miles and my service at Kia is amazing. Now during Covid I see first hand everyone takes our safety seriously. Sam my go to is awesome but everyone in service are amazing too. O is amazing. Now during Covid I see first hand everyone takes our safety seriously. Sam my go to is awesome but everyone in service are amazing too. Old friends! More
by irishactor55@gmail.com
November 13, 2020
I feel like I'm visiting friends when I come. Good service p ople and attitude. I don't feel as if it is a burden to go. service p ople and attitude. I don't feel as if it is a burden to go. More
by GRAMASR
November 12, 2020
As always, excellent, friendly, knowledgeable service at Coastal Kia service department. Sam always keeps me informed on what type of service my Kia needs at each visit. Great folks!!!!! Coastal Kia service department. Sam always keeps me informed on what type of service my Kia needs at each visit. Great folks!!!!! More
by BETSYB
Employees Worked With
November 12, 2020
The entire service advisor crew Howard Ramsey, Samuel Weisman and Bob Tomlin are professional, courteous, knowledgeable and friendly. Always greet you by name give you info on your service request and ke Weisman and Bob Tomlin are professional, courteous, knowledgeable and friendly. Always greet you by name give you info on your service request and keep updated as to progress. They are a great example of the dealership values and mission. More
by ronne
November 12, 2020
Jason, Bob, and Mike have made being a car owner an incredible experience for me. I have not had the please sure working with anyone else but these three alone have made me feel like I made the right d incredible experience for me. I have not had the please sure working with anyone else but these three alone have made me feel like I made the right decision with Coastal Kia. More
by DALLAS9321
