
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Professional and accommodating. The car we wanted was being sold to another customer while we were there, they worked hard to find us another one just like the one that we wanted somewhere like over a 10 being sold to another customer while we were there, they worked hard to find us another one just like the one that we wanted somewhere like over a 100 miles away. That was on a Saturday afternoon. Monday it was there for us to pick up. Great job! More
A friend recommended I go talk to Pat the owner of Coastal Kia. When I stopped in Pat was not available but had one of his top associate Don assist me. Don was fantastic is very knowledgeable and not Coastal Kia. When I stopped in Pat was not available but had one of his top associate Don assist me. Don was fantastic is very knowledgeable and not pushy. The service was excellent very speedy and professional. I would highly recommend Coastal Kia to all my friends. More
Sam was my service manager. Always a good trip in there with Sam. He makes sure that everything is done. I enjoy seeing Sam. I also love the fact that you come and pick up and deliver my car back to me. I with Sam. He makes sure that everything is done. I enjoy seeing Sam. I also love the fact that you come and pick up and deliver my car back to me. I loved meeting and having Tracy get my car. I also enjoyed seeing Kelly and Bob who brought her here. More
Sam was my service guy I gave him 5 stars because he did a great job of keeping me informed on what was going on with my car including costs and the mechanic that did the repairs also did a great job a great job of keeping me informed on what was going on with my car including costs and the mechanic that did the repairs also did a great job More
If there’s a car dealer that deserves a five star rating it is coastal Kia. Not only did I get a terrific vehicle but their level of customer service is superior to any other car dealer I have worked with it is coastal Kia. Not only did I get a terrific vehicle but their level of customer service is superior to any other car dealer I have worked with in the past. More
Jason Stone went above and beyond throughout the purchasing process. He and Steve Kramer both made the entire process easy and stress free from beginning to end. We never once felt as though we were purchasing process. He and Steve Kramer both made the entire process easy and stress free from beginning to end. We never once felt as though we were being pressured into anything and felt more as though we were talking to new friends vs. car salesmen. I highly recommend Coastal Kia for both new and used autos. You will not be disappointed. More
Outstanding phone voice and professionalism from Bob, service efficient and timely, superb waiting lounge. Follow up calls from both service and sales, extraordinary peeps! A+ service efficient and timely, superb waiting lounge. Follow up calls from both service and sales, extraordinary peeps! A+ More
Very nice. Easy. Oil change and vehicle check on my new Kia Optima. Very easy to schedule. Great customer service. Nice staff treated me well. Kia Optima. Very easy to schedule. Great customer service. Nice staff treated me well. More
I purchased a KIA vehicle from Edwin. Everyone in the office is very friendly, specially Uber. He helped me out choose the right car for me. I love the customer service they have and I’m really happy wit office is very friendly, specially Uber. He helped me out choose the right car for me. I love the customer service they have and I’m really happy with my purchase. 😀 More
Outstanding service and support -- super responsive and proactive in terms of scheduling and follow-up. Very much appreciate the attention to detail - impressed by Sam Weisman's commitment to customer sat proactive in terms of scheduling and follow-up. Very much appreciate the attention to detail - impressed by Sam Weisman's commitment to customer satisfaction!! More