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Coastal Kia
Wilmington, NC
5,475 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,475 reviews
April 07, 2025
We had a great experience working with Brandon and so far we love our new car. we love our new car. More
by caitlin.white225
Verified Customer
April 07, 2025
Jack Smith, our salesman, was the best! Very knowledgeable, courteous, top notch customer service! Only issue we have concerns the sales paperwork which we have yet to receive! It has b Very knowledgeable, courteous, top notch customer service! Only issue we have concerns the sales paperwork which we have yet to receive! It has been promised twice. We made two trips to Wilmington from Longs, SC and hope we won’t have to return just to pick up paperwork! More
by caulders
Employees Worked With
April 07, 2025
Brandon was fantastic! Very attentive and thorough and made sure to not only find what we were looking for, but also not try to pressure us to change anything or upgrade an Very attentive and thorough and made sure to not only find what we were looking for, but also not try to pressure us to change anything or upgrade anything. Couldn’t have asked for a better experience. More
by JOSHMODICA
April 05, 2025
Everyone at the dealership was friendly and efficient and the service visit went off without a hitch the service visit went off without a hitch More
by kbobmare
April 05, 2025
Sam always goes avove and beyond for me and is the reason I continue to bring my Kia back to the dealership. I continue to bring my Kia back to the dealership. More
by Jmreshetar
Employees Worked With
April 05, 2025
Everyone super nice and very helpful. The experience was easy and follow up great. Makes the trip worthwhile. The experience was easy and follow up great. Makes the trip worthwhile. More
by terribbatson
Employees Worked With
April 04, 2025
Very professional and considerate of needs. We were able to discuss pricing and stick within our budget. Friendly environment and showed us the different departments and helped with set-up of t We were able to discuss pricing and stick within our budget. Friendly environment and showed us the different departments and helped with set-up of the vehicle so we had a thorough understanding of the vehicles capabilities. More
by seanoneill368
April 03, 2025
The people were polite and friendly. They made me at ease when dropping off my vehicle and when picking g it up and paying for the services. Howard and Markita were amazing. They made me at ease when dropping off my vehicle and when picking g it up and paying for the services. Howard and Markita were amazing. More
by LISAMCCRELESS
April 02, 2025
Pleased with service and was ready when promised. Called when it was ready as well! Called when it was ready as well! More
by SUZIEMCCULLOUGH0
Employees Worked With
April 02, 2025
Very easy to work with and handled all my needs Effectively and efficiently. Thank you Effectively and efficiently. Thank you More
by HuffmanB87
