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Coastal Kia
Wilmington, NC
5,507 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,507 reviews
April 27, 2020
I've purchased my 2019 from costal, the process was super easy and simple (shocker) they were able to get me in a car in my price range! I have also have taken both my Kia's there for servicing!! A fantast easy and simple (shocker) they were able to get me in a car in my price range! I have also have taken both my Kia's there for servicing!! A fantastic job all around when you deal with costal kia!! More
by trista_mcafee
Employees Worked With
Other Employees :
Kelvin Swinson, Howard Ramsey
April 27, 2020
Customer Service Customer service at this dealership was outstanding .. Thanks Steve for all of your help today, as long as my Daddy was happy so am I . Customer service at this dealership was outstanding .. Thanks Steve for all of your help today, as long as my Daddy was happy so am I . More
by jadahsnana
Employees Worked With
April 26, 2020
Inquired about how to get out of my (then) current loan without going too much over budget. Coastal Kia made it possible and affordable with what limited budget I had to work with! without going too much over budget. Coastal Kia made it possible and affordable with what limited budget I had to work with! More
by lgallup10210
Verified CustomerApril 25, 2020
Took my car in for a oil and tire rotation sam assisted me all the service guys are awesome just want to thank each and everyone of them me all the service guys are awesome just want to thank each and everyone of them More
by RUTHATHOMPSON9
April 24, 2020
Normally when purchasing a vehicle it's a all day process. Coastal Kia had me in and out within 2 hours. Thanks Steve Kramer, Michael Mascavage, and Uber Hernandez for outstanding car buying experien process. Coastal Kia had me in and out within 2 hours. Thanks Steve Kramer, Michael Mascavage, and Uber Hernandez for outstanding car buying experience More
by TAWANAJACOBS34
April 24, 2020
Great Service! I was assisted by a Steve Kramer at Coastal Kia on the 23rd of April. I knew what I wanted for the most part, and I wasn't railroaded into doing somet I was assisted by a Steve Kramer at Coastal Kia on the 23rd of April. I knew what I wanted for the most part, and I wasn't railroaded into doing something else or going for more expensive options. If I wanted to know something about the vehicle I was told promptly and my inquiries about pricing and promotions was met professionally and considered. Great service and I 100% will recommend Coastal Kia and Steve Kramer in particular to friends that need new vehicles! More
by jordan.derp
April 24, 2020
Sam weisman is awesome ! Not to mention so handsome! His so polite and really cares about what you need. He explains things and is so kind. so polite and really cares about what you need. He explains things and is so kind. More
by joanna
Employees Worked With
April 23, 2020
Sam helped me out and was very responsive and the service was up to my expectations. I will use Coastal kia services again in the future. was up to my expectations. I will use Coastal kia services again in the future. More
by Bruce.gladden
Employees Worked With
April 23, 2020
My "new to me" 2013 Sorento broke down and needed a new engine. It was a Saturday afternoon and AAA towed it to the service department. Monday I got a call about what needed to happen. I was given a rental engine. It was a Saturday afternoon and AAA towed it to the service department. Monday I got a call about what needed to happen. I was given a rental car and was told it would be ready the following week. By Wednesday the same week, my car was done. A few things got repaired/replaced and mostly under warranty. The process was quick and fairly painless. When it came time to return the rental car I was told I could leave it at the dealership. Even easier! Both KIA and Hertz were amazing in the situation. Thank you! More
by REWARDSTINASTRANDBERG
Employees Worked With
April 23, 2020
Nice knowledgeable people, willing to go the extra mile. The showroom was clean and professional. I had a good experience, Kevin was very accommodating and helpful. The showroom was clean and professional. I had a good experience, Kevin was very accommodating and helpful. More
by AVERDON41
