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Coastal Kia
Wilmington, NC
5,528 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,528 reviews
January 22, 2020
Excellent service. Very friendly. Very quick answers to my car troubles. Got a call from bob in the service Dept within 30 mins of them opening. Very happy with the service. my car troubles. Got a call from bob in the service Dept within 30 mins of them opening. Very happy with the service. More
by TRACY_SEDLAK
Verified CustomerEmployees Worked With
Bob!
January 22, 2020
Oil change I has Howard for the first time. He was very nice. He explained everything. Walked me to the car when done. He belongs in the group of Bob and Sam. Al I has Howard for the first time. He was very nice. He explained everything. Walked me to the car when done. He belongs in the group of Bob and Sam. All would go out of there way to help you. More
by YARNCAT
Employees Worked With
Sam,bob,and howard
January 22, 2020
Great Service My visit to Coastal Kia was great as have all my visits there have been. The service department goes the extra mile to make their customers feel comf My visit to Coastal Kia was great as have all my visits there have been. The service department goes the extra mile to make their customers feel comfortable and valued. Howard greeted me at my car and walked me back out when it was time to leave. I appreciate the assistance he offered me. More
by GFINCANNON
Employees Worked With
Howard ?
January 21, 2020
I have had all my service at your store for nearly 8 years, and I have never had any reason to complain about the service on my car or from the desk. Even making an appt. Is pleasant. The prices are com years, and I have never had any reason to complain about the service on my car or from the desk. Even making an appt. Is pleasant. The prices are comparable to other businesses but I feel like I get a much higher quality. Every little detail is always reviewed with me, and I feel like everyone has my best interests in view. Sam has always been very attentive and even reassured me when I called from Minnesota with a car question. He goes above and beyond. More
by B.BAINES
Employees Worked With
Sam Weinstein and Howard. 5 stars for both. Sam is 5 stars every time!
January 20, 2020
Gave me what a way looking for Great salesmanship and follow thru. Very helpful in making my chioce. I was there for six hours and they were very patient with my wife and my self. Great salesmanship and follow thru. Very helpful in making my chioce. I was there for six hours and they were very patient with my wife and my self. I"m not that easy to please. Mr. Adam Gonzales is going to have a great future with your company. Don't lose him. Gilbert Rivera More
by gpr2647
Employees Worked With
Adam Gonzales
January 18, 2020
Great Experience Remarkably easy buying experience,,,,,,,,,salesperson Kevin West was excellent in handling the entire process,,,,,,,,He took the time to explain every Remarkably easy buying experience,,,,,,,,,salesperson Kevin West was excellent in handling the entire process,,,,,,,,He took the time to explain everything thoroughly and no details were overlooked,,,,,,,He explained and demonstrated all the options on the Sedona,,,,,,all in all it was a great buying experience !! More
by TOBYPAWSTEN
Employees Worked With
Kevin West
January 18, 2020
Howard Ramsey was very caring and sympathetic to the fact my daughter purchased a Kia 3 weeks ago from a car lot in Columbus County and now her car wouldn’t start . He was honest and upfront with the cost. H my daughter purchased a Kia 3 weeks ago from a car lot in Columbus County and now her car wouldn’t start . He was honest and upfront with the cost. Her car was ready the same day it was towed in. More
by BESTOFTERESA31
January 18, 2020
Great Customer Service I was very impressed with Coastal Kia. Great customer service and they got my car fixed and returned to me quickly. I will definitely be returning nex I was very impressed with Coastal Kia. Great customer service and they got my car fixed and returned to me quickly. I will definitely be returning next time my car needs any work. More
by rtwh93
Employees Worked With
Howard Ramsey
January 17, 2020
Oil Change Easy on line appointment......friendly efficient service from the Service manager, Bob Tomlin. Service. manager was very informative and kept me up t Easy on line appointment......friendly efficient service from the Service manager, Bob Tomlin. Service. manager was very informative and kept me up to date on my vehicle’s progress. More
by rjwalterex
Employees Worked With
Bob Tomlin
