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Coastal Kia
Wilmington, NC
5,573 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,573 reviews
February 14, 2020
I’ve bought many vehicles through out my lifetime but this was one of the smoothest and easier negotiations. Friendly staff that was very helpful and answered all our questions. this was one of the smoothest and easier negotiations. Friendly staff that was very helpful and answered all our questions. More
by TRBAILEY
Verified Customer
February 13, 2020
Service When I took my vehicle in to Coastal Kia for maintenance, I received excellent service. They were very professional, detailed and did a thorough job w When I took my vehicle in to Coastal Kia for maintenance, I received excellent service. They were very professional, detailed and did a thorough job while keeping me informed throughout the process. More
by JFORTE10
Employees Worked With
February 12, 2020
My oil change was performed in the time frame that was given to me! Snacks and drinks were available. Area was clean. I would come back. given to me! Snacks and drinks were available. Area was clean. I would come back. More
by HANNAHBURKE4
February 11, 2020
We love Coastal Kia! We’ve purchased 2 new cars through them. Their service is impeccable! They really help you find what it is you need in a car. them. Their service is impeccable! They really help you find what it is you need in a car. More
by SAMSNATURALREMEDIES
Employees Worked With
Jason Stone
February 09, 2020
Had a wonderful experience and their dedication to helping me. I actually had fun buying a car when I thought it would be a stressful experience, Love my new Kia and will go back to Coastal Kia for m helping me. I actually had fun buying a car when I thought it would be a stressful experience, Love my new Kia and will go back to Coastal Kia for my next one! More
by Kathyme34
February 08, 2020
great experience We brought in our Sorento for service and ended up buying a new car. Sam in service was as usual very attentive. On the sales end, this was the 5th K We brought in our Sorento for service and ended up buying a new car. Sam in service was as usual very attentive. On the sales end, this was the 5th Kia we have purchased. The experience we had with Jake by far was the best we have had! More
by jgalli1221
February 07, 2020
Repeat customer I had not had lunch and Mr. Stone actually fixed me a plate of fried chicken, brunswick stew & hush puppies. He was also helpful in offering 0% financ I had not had lunch and Mr. Stone actually fixed me a plate of fried chicken, brunswick stew & hush puppies. He was also helpful in offering 0% financing., More
by LEXXUSCOBB
February 07, 2020
Very helpful and time efficient. Always willing to help figure out your car problems as help explain what’s wrong and how they’re going to fix it figure out your car problems as help explain what’s wrong and how they’re going to fix it More
by caitlynagee230
Employees Worked With
February 04, 2020
Very professional and courteous. The waiting area was clean and well stocked, customer service reps were very attentive and kept us informed on the progress of our service. clean and well stocked, customer service reps were very attentive and kept us informed on the progress of our service. More
by calder56
February 03, 2020
Pleasant experience....personable, no pressure and willingness to succeed. Management and staff A1. Customer service outstanding! Will definitely recommend to anyone interested in a new vehicle. willingness to succeed. Management and staff A1. Customer service outstanding! Will definitely recommend to anyone interested in a new vehicle. More
by susan1021a
