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Coastal Kia - Service Center

Wilmington, NC

4.8
3,414 Reviews

3,414 Reviews of Coastal Kia - Service Center

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October 08, 2023

I couldn't ask for better service very professional . friendly, very clean, keep me inform More

by lawson41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Coastal Kia responded

Great news! We appreciate the five star review and gracious comments. Please don't hesitate to reach out if you need anything.

October 07, 2023

Bob was a great help getting our problem resolved. Bringing all our service here to Coastal. Great people. More

by oldmainer140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Coastal Kia responded

Awesome news! We appreciate your business, loyalty and amazing review. Thank you! Please reach out to our team if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

October 04, 2023

LIKE ALWAYS, THE SERVICE TEAM AT COASTAL KIA SERVICE GAVE A GREAT EXPERIENCE AND GREAT WORK. THANKS YALL!! More

by hallie91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to go online and rate your recent service experience. Please don't hesitate to reach out if you need anything. Thank you for choosing Coastal Kia!

September 30, 2023

Was always able to get in touch with someone who could help me, and they did More

by pjm4047
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendrick P
Oct 02, 2023 -

Coastal Kia responded

Great to hear! We sincerely appreciate the five star review and high marks for our staff. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

September 30, 2023

Josh was very friendly also professional car sell men I would recommend him to all my friend and family in buying a new car. The Kia dealership was clean and restock for all the needs of the customer. Keep More

by JOHNMIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Oct 02, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our Product Specialist Josh Labron. Thank you for the recommendations as well. We are here if you need anything. Congratulations and enjoy!

September 29, 2023

Brought in my Sorento for a recall. The work was completed within a s short period of time and was happy with the work that was performed to correct a defect. My visits over the years More

by jkpires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Coastal Kia responded

Thank you for choosing Coastal Kia for your automotive service needs. We sincerely appreciate the five star review and compliments for our service team. Thank you for your loyalty and the amazing review. Please call us if you need anything. Thanks again!

September 29, 2023

Chris Tumminelli was incredible. He kept me updated every single step of the way. He would call me or leave me a voicemail if I wasn’t able to answer. He even went so far as to speak More

by Sean Pecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tumminelli, Chris
Oct 02, 2023 -

Coastal Kia responded

Fantastic news Sean! We sincerely appreciate the five star review and compliments for our Service Consultant Chris Tumminelli. We sincerely appreciate your sharing your experience online. Please don't hesitate to reach out if you need anything. Thanks again!

September 29, 2023

Took a while to get started but once started turned out great and runs amazing More

by joey5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Coastal Kia responded

Thank you for the review and helpful comments. It was thoughtful of you to go online and rate your recent service experience. We appreciate the high marks for our Service Consultant Gary Nelson as well. Please call us if you need anything. Thanks again!

September 29, 2023

Coastal Kia always takes good care of my vehicle and in a timely fashion. The shuttle service is also amazing! More

by MLESTER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kirschner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent experience. We appreciate your loyalty and high marks. We are thrilled to hear you were able to enjoy our complimentary shuttle service. Thank you for choosing Coastal Kia for your automotive service needs.

September 28, 2023

The service department appears to be well managed and attentive to customers. Vehicle handled with great care. More

by angiehowardmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the review and compliments for our service team. Please reach out if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

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