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Coastal Kia - Service Center

Wilmington, NC

4.8
3,479 Reviews

3,479 Reviews of Coastal Kia - Service Center

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January 11, 2022

The service was great and the staff was very nice and helpful. I would recommend this dealership to everyone. More

by BMIXON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Jan 11, 2022 -

Coastal Kia responded

Great news! Thank you for the five star service review and high marks for our service team. We love the feedback including, "I would recommend this dealership to everyone." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 10, 2022

Coastal Kia always goes out of their way to take care of my cars and make sure they are running top notch. I will definitely buy another car from them More

by CSUTHER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Coastal Kia responded

Great news! Thank you for the five star service review and compliments for our service staff. Please call us if you need anything. We are here to help. Thanks again!

January 10, 2022

I found them to be friendly, but was not satisfied with what I was told about the price of the incentive. I was overcharged More

by SIRRMONE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Jan 10, 2022 -

Coastal Kia responded

Thank you for your feedback. Please reach out to our Service Director John Wigger to discuss your recent experience. We are here to help and make things right. Thank you, we look forward to your call.

January 10, 2022

This is the second purchase I have made at Coastal Kia. I have only experienced good service with this dealership. Everyone deserves a star rating of 5. Thank you for a good experience in my purchasing ve More

by BURCHPL77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
Jan 10, 2022 -

Coastal Kia responded

Wow! Thank you! We sincerely appreciate the five star review and amazing comments. We love the feedback including, "I have only experienced good service with this dealership." Your gracious feedback is truly appreciated. We want to thank you for the high recommendations too. Thank you for choosing Coastal Kia!

January 10, 2022

Easy appointment scheduling, pleasant experience with Bob, completed on time at a very fair price! More

by Steven64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Coastal Kia responded

Great news! Thank you for the five star review and compliments for our Service Consultant Bob Tomlin. It was thoughtful of you to mention him by name. Thank you for choosing Coastal Kia!

Jan 10, 2022 -

Steven64 responded

Well deserved!!!

Jan 10, 2022 -

Coastal Kia responded

You are appreciated!

January 07, 2022

Excellent customer service with the Service Department. We were out of there before we knew it, More

by JONESCAROLINA4105
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kramer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Jan 10, 2022 -

Coastal Kia responded

Great news! Thank you for the five star service review and kind comments. Please call us if you need anything. Thank you for choosing Coastal Kia!

January 07, 2022

Everytime I go there it is the most wonderful experience. Friendly staff & a group of dedicated hard workers. More

by Katrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey, Dawson Degier
Jan 10, 2022 -

Coastal Kia responded

Thank you so much Katrina! We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to compliment our staff and rate so many of our team members so highly. You are appreciated! Thanks again!

January 06, 2022

From start to finish, I was thoroughly impressed with every level of care and attention. More

by DERMOTGIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Jan 06, 2022 -

Coastal Kia responded

Wonderful! Thank you for the five star service review and high marks for our Service Consultant, Howard Ramsey. We love the feedback including, "from start to finish, I was thoroughly impressed with every level of care and attention." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 06, 2022

Excellence customer service all around. Everyone has always been extremely helpful and friendly to us. More

by LINDSSFAULK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson, Bill Mathias
Jan 06, 2022 -

Coastal Kia responded

Thank you! It was thoughtful of you to take the time to go online and rate your recent experience at Coastal Kia! We sincerely appreciate the high marks for Bill Mathias, Kelvin Swinson, Bob Tomlin and Peggy Roberts. Please let us know if you need anything. We are here to help. Thanks again!

January 06, 2022

Always friendly and competetant service. We will continue to have our Kia serviced here. Thanks! More

by BOBSCHILLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Jan 06, 2022 -

Coastal Kia responded

Thank you for the five star service review and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. We sincerely appreciate your loyalty. Thank you for choosing Coastal Kia!

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