Coastal Kia - Service Center

I’m always treated with the utmost respect and curtesy. All service is completed within an acceptable time and I’m always offered a ride to nearby shopping if I don’t want to wait at the dealership. All service is completed within an acceptable time and I’m always offered a ride to nearby shopping if I don’t want to wait at the dealership. More

Excellent service and customer service conducted. Patiently explained and went over the service with knowledgeable explanations. Service was performed in a timely manner and correctly. Patiently explained and went over the service with knowledgeable explanations. Service was performed in a timely manner and correctly. More

Every time I‘ve dealt with the Wilmington KIA it has been a pleasure. When my car was recently inspected they did not disappoint...customer service at its best! Phyllis Brennan BTW... I ❤️my KIA SOUL... a pleasure. When my car was recently inspected they did not disappoint...customer service at its best! Phyllis Brennan BTW... I ❤️my KIA SOUL... More

Great first experience with Coastal Kia for service. Sam was wonderful. Plan is to continue going back to them as they have earned my business with this first service. was wonderful. Plan is to continue going back to them as they have earned my business with this first service. More

Excellent service, Jeff Turcios is excellent in customer service. I don't speak English very well because I come from Puerto Rico and he did not hesitate to speak to me in Spanish so we could communicated service. I don't speak English very well because I come from Puerto Rico and he did not hesitate to speak to me in Spanish so we could communicated better. His empathy makes the experience more enjoyable. At all times he explained to me what service the car needed and he would notify me. The service was excellent, they worked very well and fast. Thank you! More

Fast, helpful service. Waiting area was clean and well supplied with reading material, TV and snacks. Bob kept me updated on how things were going. Very helpful. supplied with reading material, TV and snacks. Bob kept me updated on how things were going. Very helpful. More

Timely and courteous service. Snacks and drinks in the waiting area. I absolutely adore the shuttle driver. They even had the shuttle service on Christmas Eve! Trustworthy group. waiting area. I absolutely adore the shuttle driver. They even had the shuttle service on Christmas Eve! Trustworthy group. More

The people in the service department were wonderful. They went out of their way to take care of me and my car. They followed up with me to make sure everything was going well with the car, it was, and truly went out of their way to take care of me and my car. They followed up with me to make sure everything was going well with the car, it was, and truly seemed to care!!! The shuttle driver and assistant were friendly and made the ride enjoyable! More

Thank you for fast and friendly service! Howard is always nice to work with and makes sure all my concerns with my car are fixed. nice to work with and makes sure all my concerns with my car are fixed. More

My precious husband Howard, p assed away in April. Shortly before he passed with met Howard Ramsey at Coastal Kia and my sweet husband made Howard promise him that he would take care of the car once h Shortly before he passed with met Howard Ramsey at Coastal Kia and my sweet husband made Howard promise him that he would take care of the car once he was no longer able to do so. I have been so very impressed at how helpful Howard has been in keeping his promise to my husband and in keeping my Kia in top condition has meant to me. Howard goes beyond "great customer service." He gives me peace of mind that anything done to the Kia is needed and not taken advantage in any way. THANK YOU Howard! More