Coastal Kia - Service Center
Wilmington, NC
3,416 Reviews of Coastal Kia - Service Center
Truly treated me like family. Work was done as promised and more importantly, when promised. Will def be telling all my friends and family members to shop and or service here. Cheers and more importantly, when promised. Will def be telling all my friends and family members to shop and or service here. Cheers More
Very smooth and easy process from scheduling to completion. Completely happy with the service, and the bonuses of a car wash and Sirius trial were great! completion. Completely happy with the service, and the bonuses of a car wash and Sirius trial were great! More
Very friendly and helpful. Always appreciate their attention to detail and able to answer all questions. I am glad to bring my car to get service here! attention to detail and able to answer all questions. I am glad to bring my car to get service here! More
Kia always takes good care of my vehicle. There have been numerous recalls since owning my Kia and they have been on top of it everytime. I usually deal with Sam and he's always happy to help with a great at numerous recalls since owning my Kia and they have been on top of it everytime. I usually deal with Sam and he's always happy to help with a great attitude. Thanks More
Everyone I have encountered at Coatal Kia and all that have worked on my car have been absolutely wonderful. I have complete trust bringing my car here. have worked on my car have been absolutely wonderful. I have complete trust bringing my car here. More
I have been burned by a lot of car dealerships and was hesitant to bring my car to a new one. We recently moved and I needed to get a few Kia specific things taken care of so I bit the bullet and brought hesitant to bring my car to a new one. We recently moved and I needed to get a few Kia specific things taken care of so I bit the bullet and brought my Sorento to Coastal Kia. I’m glad I did. Bob answered all of my questions, got the work done in a timely manner, and the price was exactly what he said it would be. I enjoyed my experience so much I referred my in laws to coastal Kia for their Optima and told them to work with Bob. Great job Coastal Kia! Your honesty and integrity will keep loyal customers. More
Had an issue with our Sorento not moving out of Park that just happened out of the blue. Dropped it off at the Service Department and they had us back in good working order that day. Thanks Bob and the tec just happened out of the blue. Dropped it off at the Service Department and they had us back in good working order that day. Thanks Bob and the technicians at the Service Department. More
Have been using this dealership for service of our two KIAs for last 8 years. Always friendly and knowledgeable. Treat me like I am really the customer and they appreciate my business. Highly recommend. KIAs for last 8 years. Always friendly and knowledgeable. Treat me like I am really the customer and they appreciate my business. Highly recommend. More
Super salesman. Great service! No pressure . Went in for vehicle problem came out with a brand new vehicle. Same model, same color. Would do it all over again.Next vehicle purchase will be with the same sa vehicle problem came out with a brand new vehicle. Same model, same color. Would do it all over again.Next vehicle purchase will be with the same salesman I hope. More
Creating my appointment for service online was very easy and fast. When I arrived for my service appointment I was greeted at my car by the service technician. I was kept informed and updated regularly whil and fast. When I arrived for my service appointment I was greeted at my car by the service technician. I was kept informed and updated regularly while I waited at the dealership. The waiting area was clean and welcoming, there were prominent signs displayed to confirm that they were following COVID-19 guidelines. I was offered a snack and drink twice by smiling employees who just happened through the waiting area. The service was very quick and the checkout process was friendly and fast as well. I received a complimentary car wash as well which was a nice bonus. I have never had any problems with the Service Department crew and I will continue to use them for all services. More