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Colonial West Chevrolet of Fitchburg

Fitchburg, MA

Overview
Employees
Reviews
Vehicles
4.9
1,566 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service. Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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314 John Fitch Hwy

Fitchburg, MA

01420

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Showing 1,566 reviews

September 12, 2025

1st time having a vehicle serviced there. Awesome service great people! I would definitely recommend this place! More

by seanoloughlin420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Sean! We appreciate your kind words about the awesome service and great team at Colonial West Chevrolet of Fitchburg. We're thrilled to hear that you had a positive experience during your first visit. We look forward to serving you again and thank you for recommending us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 12, 2025

Got me in early which was greatly appreciated as I travel a lot. Thank you SH More

by shawnherman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you, Shawn! We're thrilled to hear that we could accommodate your schedule and get you in early. At Colonial West Chevrolet of Fitchburg, we strive to provide the best service possible. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 10, 2025

Dealership people are great. I have purchased from and used you guys for my corvetts, trax, Silverado, ect More

by petemitchell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Pete! We truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg. It's wonderful to hear that you've had great experiences with our team while purchasing and servicing your Corvette, Trax, and Silverado. We look forward to continuing to serve you in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 08, 2025

Bill McMahan was so very wonderful, very perfessionall. I would recommend him in a heartbeat. Showed me everything about my car , went above and beyond. Need a car go see Bill he won't disappoint you. More

by dstebbins1939
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your glowing review! I'm so thrilled to hear that Bill provided you with such wonderful and professional service at Colonial West Chevrolet of Fitchburg. It's fantastic to know he went above and beyond to ensure you were well-informed about your car. I truly appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 06, 2025

Colby was really easy to work with. He helped with my Onstar setup and getting a plow for my truck installed. More

by Superman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coby Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I am happy to hear that Colby made your experience easy and helped with your OnStar setup and plow installation for your truck. Your feedback means a lot to us at Colonial West Chevrolet of Fitchburg. We look forward to seeing you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 06, 2025

Fantastic salesman, informative and worked to earn our Business and Trust. So glad we met him and can keep our long chevy ownership history with Colonial West now More

by Rich & Wendy Stevens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive feedback, Rich and Wendy! It’s great to hear that our salesman earned your trust and helped you continue your long Chevrolet ownership history with Colonial West Chevrolet of Fitchburg. We look forward to serving you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 05, 2025

Great to work with. Fast and efficient getting all paperwork completed to get new car. More

by gibsonamy46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review, Amy! I am thrilled to hear that your experience at Colonial West Chevrolet of Fitchburg was fast and efficient in getting your new car. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 03, 2025

The entire staff was very helpful, from start to finish, and was very kind and courteous, a group great to deal with! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Joe! I truly appreciate your positive feedback about the entire staff at Colonial West Chevrolet of Fitchburg. It's our goal to provide excellent service from start to finish, and we're glad to hear you had a great experience. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 29, 2025

Good service and efficient Great job from the team at the location I would recommend More

by Tfadli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I am happy to hear you received good service and found our team at Colonial West Chevrolet of Fitchburg to be efficient. Your recommendation means a lot to us. We hope to see you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 27, 2025

Everyone is genuine friendly and helpful, from being greeted at my arrival to paying my bill and departure. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Dupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, David! I'm pleased to hear that you had a friendly and helpful experience at Colonial West Chevrolet of Fitchburg. Our team is committed to providing excellent service from start to finish. We look forward to welcoming you back on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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