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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,517 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,517 reviews
July 28, 2025
Awesome team at colonial west always professional and courteous I wouldn’t take my vehicles anywhere else!!! courteous I wouldn’t take my vehicles anywhere else!!! More
by raul927
Employees Worked With
July 26, 2025
I have every confidence in the team at Colonial West. The smiling face of service is always Pamela, with a special shout out for exceptional service from Jackie who managed the intake and execution of ma The smiling face of service is always Pamela, with a special shout out for exceptional service from Jackie who managed the intake and execution of maintenance work as well as a brake and safety repair fully covered by GM. Buying a Chevy Silverado truck at a dealership where parts and service stand behind the sale whether the vehicle has 100 or 100,000 miles will always be a key decision for me. More
by MFSHEILS
Employees Worked With
Other Employees :
The shop mechanics
July 23, 2025
Great experience with service in and out no time no problems people were friendly will be back problems people were friendly will be back More
by john.szocik
July 21, 2025
Brought in my 25 Silverado for a warranty service call. They had the replacement parts in stock and had me in and out the same day. No hassles, courteous and customer friendly as always! They had the replacement parts in stock and had me in and out the same day. No hassles, courteous and customer friendly as always! More
by David
Employees Worked With
July 18, 2025
Everyone is always so friendly! The waiting area is great and they dud the service in the amount of time promised! The waiting area is great and they dud the service in the amount of time promised! More
by Donna B
Employees Worked With
Other Employees :
Rob my salesman was awesome, he came and said hello and asked me how I’d like the car!
July 18, 2025
I would like to thank Jeff Chandler and the Colonial West team for their excellent service and professionalism in their service….. team for their excellent service and professionalism in their service….. More
by Vinny
July 17, 2025
Service was great as usual. Scheduling was easy, work was performed on time and price was reasonable. Scheduling was easy, work was performed on time and price was reasonable. More
by Linda
July 17, 2025
Work was done on time. I even had him do extra that I did not have any appointment and they had no problem doing it for me. I even had him do extra that I did not have any appointment and they had no problem doing it for me. More
by Jasper8131
Employees Worked With
July 17, 2025
Brought my Chevy in for an oil change-- Pamela was very polite always with a smile. The service was done in a timely manner and Edison kept me informed. polite always with a smile. The service was done in a timely manner and Edison kept me informed. More
by shelly225us
July 16, 2025
This is the only place that I bring my truck to. Customer service is great! Customer service is great! More
by aphillips234
Employees Worked With
