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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,482 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,482 reviews
June 02, 2025
Great service , and communication that they give you when your car is being worked on. your car is being worked on. More
by alexbro99
June 02, 2025
Great customer service, parts department was very helpful and service department was prompt in scheduling. All together good experience. and service department was prompt in scheduling. All together good experience. More
by 40rubster72
Employees Worked With
June 01, 2025
Colonial Chevrolet West was the best car dealer that I've ever done business with. They went over and above to find me the vehicle that I was looking for. Everybody who I dealt with personally treated me pro ever done business with. They went over and above to find me the vehicle that I was looking for. Everybody who I dealt with personally treated me professionally and courteously. I was made to feel like an old friend. It was the first time I purchased a vehicle from them, ,and I will definitely buy my next car from them. And a very special thank you to Vinnie Locher! More
by dennisdaydesigns
Employees Worked With
May 31, 2025
Service was great. Chris knew exactly what my problem was with my 01Vette. The fix was done promptly & any other maintenance issues were addressed. Great Job! Chris knew exactly what my problem was with my 01Vette. The fix was done promptly & any other maintenance issues were addressed. Great Job! More
by pfxd
May 30, 2025
Love the service personnel and the service. ....price is a killer...but, you get what you pay for; QUALITY COUNTS! ....price is a killer...but, you get what you pay for; QUALITY COUNTS! More
by Khawkkath
Employees Worked With
May 30, 2025
Colonial is always accommodating. They make your car needs easy. Thank you Colonial for helping to make things easier. I will definitely be returning. They make your car needs easy. Thank you Colonial for helping to make things easier. I will definitely be returning. More
by Carlantom
May 30, 2025
This service & parts dept is personal able, excellent & attentive. Have been a customer for 20 years attentive. Have been a customer for 20 years More
by adjessica
May 30, 2025
Friendly people came in made appointment talked with Pam call hour later talk with Shelly to add more service thank you for squeezing me in and added more Colonial West. Gets the 5 stars from me call hour later talk with Shelly to add more service thank you for squeezing me in and added more Colonial West. Gets the 5 stars from me More
by Silveradooo
May 28, 2025
Very professional dealership. Sean was patient and explained how all of the features of my new car worked. The finance team was very thorough. Sean was patient and explained how all of the features of my new car worked. The finance team was very thorough. More
by daisybee14
May 27, 2025
Evan was very helpful in finding my new truck. He was also very knowledgeable and laid back throughout the whole process. I did not feel pressured to do anything at all. Would highly recommend wor He was also very knowledgeable and laid back throughout the whole process. I did not feel pressured to do anything at all. Would highly recommend working with him! More
by Jgravel1999
