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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,793 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,793 reviews
October 02, 2026
Colonial Chevrolet went above and beyond to get me into my dream car. They were more than fair and got me the best deal! my dream car. They were more than fair and got me the best deal! More
by kimproietti
October 01, 2026
Awesome super service they make it so easy and on time even offering drop off and pick up my go to place even offering drop off and pick up my go to place More
by Tom_brady
Employees Worked With
September 29, 2026
Courteous and thorough explanation of the service needs of my car. Edison is very helpful as well. of my car. Edison is very helpful as well. More
by Dh
Employees Worked With
September 28, 2026
Absolutely the best service and sales dealership ! I highly recommend Colonial West Chevrolet! I love my corvette! I highly recommend Colonial West Chevrolet! I love my corvette! More
by charlien2015equinox
Employees Worked With
September 25, 2026
I had a great experience and Sean was very helpful. We took a little long to get the rest of the payment so the dealership was very patient and finally got things done. We love the truck and couldn't b We took a little long to get the rest of the payment so the dealership was very patient and finally got things done. We love the truck and couldn't be happier. More
by Kurt
September 24, 2026
This my second truck purchase and both times I was very satisfied with the outcomes. Colonial's truck inventory is the best in the area in my opinion. satisfied with the outcomes. Colonial's truck inventory is the best in the area in my opinion. More
by smitty82167
September 24, 2026
Absolutely Amazing! I just stopped to look at a truck I was following online. As I was walking back to my car, Shelley Dupre came out to the lot while assisting another I just stopped to look at a truck I was following online. As I was walking back to my car, Shelley Dupre came out to the lot while assisting another customer. Immediately the professionalism and attention to customer service was exemplified! After a few questions, I was introduced to Vinnie. Vinnie gave me an in-depth look at the truck, allowed for a test drive and a few days later… I was driving a new truck! I am beyond excited and would recommend Colonial West… especially these two to anyone! I would be remiss by not recognizing Carlos in the Financing office and the entire Service Dept! More
by Watchdog55
September 23, 2026
They were nice and quick with good hospitality, everything went as I imagined. Easy and go. everything went as I imagined. Easy and go. More
by shilmarmil64
Employees Worked With
September 21, 2026
Have been purchasing here for many years, recently traded my 2016 silverado I bought new on a 2026 silverado. Also came here for service through the last 10 years with my last purchase. Had a great experie my 2016 silverado I bought new on a 2026 silverado. Also came here for service through the last 10 years with my last purchase. Had a great experience with Hasan, he was very helpful from start to finish. Definately recommend this dealership. More
by cburgholzer67
September 21, 2026
Amazing and easy transaction. Rob was awesome to work with and John was great to helping us out before we took the hour drive in. Thanks and will recommend! Rob was awesome to work with and John was great to helping us out before we took the hour drive in. Thanks and will recommend! More
by erelectric12
