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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,718 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,718 reviews
April 24, 2026
The service staff at Colonial are so attentive and professional! I feel taken care of every time I bring my car in. professional! I feel taken care of every time I bring my car in. More
by courtney.sousa
April 24, 2026
Shelly and Pam very accommodating scheduling my appointment. Work was performed efficiently and on time. Great service as always! appointment. Work was performed efficiently and on time. Great service as always! More
by BruinsFan15
April 23, 2026
I scheduled an appointment with Shelley. I had an issue with my vehicle, Shelley scheduled me in and informed me through throughout the day. Excellent customer service. Thank you, Coloni I had an issue with my vehicle, Shelley scheduled me in and informed me through throughout the day. Excellent customer service. Thank you, Colonial West Chevrolet. More
by Pj16
Employees Worked With
April 22, 2026
Great place to buy a new or used car. Very friendly people that go out of their way to service you. Very friendly people that go out of their way to service you. More
by MaryTestamary9
April 22, 2026
I highly recommend colonial West Chevrolet. Jeff went above and beyond to help me be truly satisfied with my car.. Shelley found me the car and walked me through every step to make it easy an Jeff went above and beyond to help me be truly satisfied with my car.. Shelley found me the car and walked me through every step to make it easy and as painless as possible, and Vinnie took the time to explain all the ins and outs of my car I would recommend this dealership to anyone who is looking for a new/used car More
by Kelly
April 21, 2026
Ivan helped me out with my new 2026 Chevy Silverado 2500 and I can’t say enough good things about my experience. He was clear, honest, and just an all around pleasure to work with. Highly recommend. and I can’t say enough good things about my experience. He was clear, honest, and just an all around pleasure to work with. Highly recommend. More
by S.odonnell841
Employees Worked With
April 21, 2026
Edison is all ways very accommodating each time I come for service. Also I’m very impressed with how immaculately clean and orderly the whole dealership is. You come to the dealership and most of the empl for service. Also I’m very impressed with how immaculately clean and orderly the whole dealership is. You come to the dealership and most of the employees know you by name and take a few minutes asking me how your are you liking your Corvettes etc. More
by Dick Stewart
Employees Worked With
April 21, 2026
Excellent service and Pam B makes checkout easy & is a great person that explains everything! I will always return to Colonial West for all my service needs great person that explains everything! I will always return to Colonial West for all my service needs More
by Angelbymyside
April 20, 2026
Always a pleasure doing business with you guys everyone is professional and always has a smile thank you. is professional and always has a smile thank you. More
by andykoski01473
Employees Worked With
April 18, 2026
I had an emergency trip & colonial West got me in really quick so I could be safe. I'm very happy with the priority that they took to take care of me & my car. quick so I could be safe. I'm very happy with the priority that they took to take care of me & my car. More
by Evie
