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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,820 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,820 reviews
October 13, 2026
Just recently bought my 1st vehicle with them and had my 1st oil change service , so far a very positive experience, definitely coming back , keep up the good work 👍👍👍 1st oil change service , so far a very positive experience, definitely coming back , keep up the good work 👍👍👍 More
by lima2537
October 10, 2026
Dealership was clean and has a great coffee selection. Comfortable waiting area, and quick to respond sales department. Comfortable waiting area, and quick to respond sales department. More
by ericbeaudoin
October 09, 2026
Very accommodating and considerate. He seems to handle the sale on a more personal level which I felt was very positive. Not the car salesman I used to see. He seems to handle the sale on a more personal level which I felt was very positive. Not the car salesman I used to see. More
by fmilano111
Employees Worked With
October 08, 2026
Been a customer with Colonial West for 10+ years. Great group of people. It is hard to find a dealership you can trust. Great group of people. It is hard to find a dealership you can trust. More
by Jenbase1234
Employees Worked With
October 07, 2026
The service experience was fine, but the cost was higher than expected. I paid $138.65 for a basic oil change and tire rotation, which included a $20 off coupon. Coincidentally, the day after this service I than expected. I paid $138.65 for a basic oil change and tire rotation, which included a $20 off coupon. Coincidentally, the day after this service I got an email from Colonial West with a coupon for the same service for 89.95. Wish I'd gotten that sooner. More
by tpeltonen
October 05, 2026
I would recommend Sean and colonial west when looking for a new car. The attention to detail and attention to what I was looking for was on point. Sean knew I was looking to buy a car for long distance tra a new car. The attention to detail and attention to what I was looking for was on point. Sean knew I was looking to buy a car for long distance travel and it had to accommodate my large fur puppy, no pressure at all from him only guidance on what would work and what wouldn’t . More
by boucharddonna
October 04, 2026
Colonial west service dept was pleasant and punctual. the process of checking in was fast and easy. The waiting area was very comfortable. the process of checking in was fast and easy. The waiting area was very comfortable. More
by mike.gelinas88
October 02, 2026
Colonial Chevrolet went above and beyond to get me into my dream car. They were more than fair and got me the best deal! my dream car. They were more than fair and got me the best deal! More
by kimproietti
October 01, 2026
Awesome super service they make it so easy and on time even offering drop off and pick up my go to place even offering drop off and pick up my go to place More
by Tom_brady
Employees Worked With
September 29, 2026
Courteous and thorough explanation of the service needs of my car. Edison is very helpful as well. of my car. Edison is very helpful as well. More
by Dh
Employees Worked With
