Colonial West Chevrolet of Fitchburg

I hadn't been to the dealership in awhile and it was such a good feeling to be missed. Colonial West Chevrolet definitely treats you like family a good feeling to be missed. Colonial West Chevrolet definitely treats you like family More

I always bring my fleet Cheverolet Equinox here for service. Quality work, ease of scheduling, pre approval estimates always no problem as needed. Great friendly staff, clean comfortable waiting room service. Quality work, ease of scheduling, pre approval estimates always no problem as needed. Great friendly staff, clean comfortable waiting room. More

The dealership answered my call quickly, was clean when we arrived and everyone was very friendly. Coby was great to work with. Very professional and helpful. He is a big reason we will be coming back for we arrived and everyone was very friendly. Coby was great to work with. Very professional and helpful. He is a big reason we will be coming back for our next purchase as well. More

I am a returning customer. I went to turn in a lease very early due to value and check the status of an ordered vehicle due in a few months. I ended up turning in 2 leased GMs I went to turn in a lease very early due to value and check the status of an ordered vehicle due in a few months. I ended up turning in 2 leased GMs and leaving with a better model and excellent price, the same day! Geno is always straight forward….no games….honest…and it’s always a fair deal for both them and me. Carlos was great with the closing process as well. Highly recommend them! They are my first and last stop. I don’t worry about any games or pressure…they take their best shot at a deal and it’s always worked out for me! More

I always bring my vehicles back to Colonial for service . I have a full schedule taking Care of elderly parents , their home and running a business so time is of essence for me. Jackie , Chris and Edison I have a full schedule taking Care of elderly parents , their home and running a business so time is of essence for me. Jackie , Chris and Edison always manage to squeeze me in to have my vehicles serviced. Tom and Eric in parts always are informative and knowledgeable when it comes to parts and pricing and if they don’t have the part it’s there quickly. when it’s time for a new vehicle for me or for the family Jeff Chandler is the one I trust for all my family’s vehicle purchases. More

Awesome Service Department and Advisors. Been going there for service on both cars over 15 years now. Been going there for service on both cars over 15 years now. More

I was surprised to find an amazing experience here. Shocked to have a 0$ bill after them finding out my car had some sort of warranty which covered the costs of my repairs. Very pleasant experience. Un Shocked to have a 0$ bill after them finding out my car had some sort of warranty which covered the costs of my repairs. Very pleasant experience. Under the quoted amount of time, professional, pleasant, hard working and kind. They really gave me a wonderful experience through and through. I was nervous to go to a dealership but I had no other choice and I genuinely don't regret it. Thank You! More

Shelley was amazing! She was patient, kind and understanding and took care of me while my car was in for recall. She was patient, kind and understanding and took care of me while my car was in for recall. More

Recently bought a truck from colonial, was nervous about the process as it was my first time getting a loan. Their salesman Sean made the process a pleasant and easy going experience and also delivered the the process as it was my first time getting a loan. Their salesman Sean made the process a pleasant and easy going experience and also delivered the vehicle with a full tank of gas. Would recommend Colonial in Fitchburg for anyone looking for a vehicle they can rely on. More

Transparent scheduling, running, and cost. Effective communication. Did exactly what needed to be done in a reasonable manner. Effective communication. Did exactly what needed to be done in a reasonable manner. More