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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,464 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,464 reviews
April 28, 2023
I call Shelley and she schedules my appointment arranges drop off and the service reps call me when it is done. Painless and very convenient! drop off and the service reps call me when it is done. Painless and very convenient! More
by Kellyb
Employees Worked With
Other Employees :
Shelley Dupre
April 27, 2023
I blew a tire and limped into Colonial West. They took me in and gave me a vehicle to drive while they ordered a new tire. Came back later in the day and my tire was replaced. Great service! They took me in and gave me a vehicle to drive while they ordered a new tire. Came back later in the day and my tire was replaced. Great service! More
by BruinsFan15
April 27, 2023
Dae is service did an awesome job on my truck. I feel good when I need to bring my vehicles in for service knowing my vehicle will be taken care of. I feel good when I need to bring my vehicles in for service knowing my vehicle will be taken care of. More
by karen.ribeiro.391
Employees Worked With
Other Employees :
Shelley Dupre
April 27, 2023
As always, Colonial West Chevrolet was attentive to my vehicles needs and Shelley took care of having my truck serviced and ready on time as promised. vehicles needs and Shelley took care of having my truck serviced and ready on time as promised. More
by David
Employees Worked With
Other Employees :
Shelley Dupre
April 26, 2023
Vinnie was a pleasure to work with and I can’t say enough about his excellent work ethic. The entire team at Colonial were also very easy to work with and would recommend them in the future. about his excellent work ethic. The entire team at Colonial were also very easy to work with and would recommend them in the future. More
by rossibaby2014
April 25, 2023
Sean was great, attentive, helpful and a pleasure to work with. Great customer service rep with. Great customer service rep More
by Tburgoyne6718
Employees Worked With
April 24, 2023
They are very attentive to your automotive needs and take care of your vehicle in a time efficient manner. All the staff was friendly and courteous. care of your vehicle in a time efficient manner. All the staff was friendly and courteous. More
by Nedgreene
April 22, 2023
Great Service! Employees were pleasant and efficient. It was easy to schedule my appointment and work was performed competently Employees were pleasant and efficient. It was easy to schedule my appointment and work was performed competently More
by Linda
April 22, 2023
Thanks Colonial west another perfect appointment with friendly service staff and nice waiting accommodations. Shelley was professional and helpful along with all the service help. friendly service staff and nice waiting accommodations. Shelley was professional and helpful along with all the service help. More
by T
April 21, 2023
They are all so helpful,friendly,very easy to talk to and make you feel comfortable. make you feel comfortable. More
by Matt
Employees Worked With
