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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,221 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,221 reviews
November 11, 2021
Colonial West has an excellent service staff, Great selection of vehicles and you can tell they are extremely dedicated to the details that each customer is looking for! selection of vehicles and you can tell they are extremely dedicated to the details that each customer is looking for! More
by Adegouff872020
Employees Worked With
Helpful November 10, 2021
Colonial has always been very respectful and prompt. I would recommend them to anyone. I have nothing but a great experience with your dealership and maintenance department. would recommend them to anyone. I have nothing but a great experience with your dealership and maintenance department. More
by macdale03
November 01, 2021
Shawn did a great job getting us in our dream truck. Just when we didn’t think we could make it happen, the team at Colonial did! We are very thankful for their time and service and would recommend them in t when we didn’t think we could make it happen, the team at Colonial did! We are very thankful for their time and service and would recommend them in the future. More
by Awebster005
October 11, 2021
My son and I went to 2 dealerships without even doing a credit or financial check on my son they turned him down went to Colonial West they put him in a car he'd only had his license 3 days he then turned credit or financial check on my son they turned him down went to Colonial West they put him in a car he'd only had his license 3 days he then turned it in for another car The service and sales people are great so when I needed a vehicle I decided to go to Colonial West I can't say enough about the sales and service and I have recommended many people keep up the good work thank you More
by Wstone248
October 11, 2021
Shelley helped me right from the start through the app calling me back getting my appointment set ! Calling me with reminder and following up with me, thank you for Shelley for doing such a great job! calling me back getting my appointment set ! Calling me with reminder and following up with me, thank you for Shelley for doing such a great job! More
by Buick
Employees Worked With
Shelley Dupre
October 07, 2021
Shelley was very professional and well versed in her field of service. Had all the answers to my questions, would recommend dealing with her to anyone. Was a very pleasant experience! field of service. Had all the answers to my questions, would recommend dealing with her to anyone. Was a very pleasant experience! More
by David
Employees Worked With
Shelley Dupre
October 07, 2021
Service department is outstanding! I wish I could say that about sales. Very unhappy with the way I was treated yesterday. I will not purchase or recommend a purchase from Colonial West! that about sales. Very unhappy with the way I was treated yesterday. I will not purchase or recommend a purchase from Colonial West! More
by steve
October 05, 2021
I HAVE NO PROBLEM WITH COLONIAL WEST CHEVY. THIS IS THE PLACE I BOUGHT MY 2013 CHEVY EQUINOX FROM THIS DEALERSHIP. I NOW HAVE 102,889 MILES ON IT. PLACE I BOUGHT MY 2013 CHEVY EQUINOX FROM THIS DEALERSHIP. I NOW HAVE 102,889 MILES ON IT. More
by chocksett
October 05, 2021
All the personnel at Colonial are very friendly and courteous. Any services I’ve received have been prompt and satisfactory. courteous. Any services I’ve received have been prompt and satisfactory. More
by Dollysmom
