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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,820 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,820 reviews
September 14, 2026
Awesome. It was good to see the video walk through from the service tech. Was not expecting that. I was very impressed with the service all around. It was good to see the video walk through from the service tech. Was not expecting that. I was very impressed with the service all around. More
by RPEZZEE
September 09, 2026
Service was done in a timely manner. I didn’t care for a video that said it was Edison and it was not a video of our vehicle. I assumed it was going to show me thing about our truck , I didn’t care for a video that said it was Edison and it was not a video of our vehicle. I assumed it was going to show me thing about our truck , It was not! More
by gmomtlc4
September 04, 2026
Great convenient service performed on what was needed for my vehicle. Thank you Colonial West! my vehicle. Thank you Colonial West! More
by phildtcurtin
September 04, 2026
Very accommodating to get us in for oil change on the same day we called. same day we called. More
by damongroom
Employees Worked With
September 03, 2026
Service appointments at Colonial West are always a breeze. Oil changes and tire rotations are less expensive than the quick change stores. breeze. Oil changes and tire rotations are less expensive than the quick change stores. More
by Pierre
September 03, 2026
Great service as always! The process was smooth, the oil change was completed quickly and I was on my way within an hour. The process was smooth, the oil change was completed quickly and I was on my way within an hour. More
by BruinsFan15
September 02, 2026
The staff is very friendly with customers, and the service is highly professional; they really take good care of my car. That is important to me because it speaks volumes about the business. service is highly professional; they really take good care of my car. That is important to me because it speaks volumes about the business. More
by juan1513
September 02, 2026
This is the second vehicle I bought from Vinnie this year. He is friendly and very knowledgeable and patient. Vinnie even went above and beyond and brought the vehicle to my house to show my wife. My wi year. He is friendly and very knowledgeable and patient. Vinnie even went above and beyond and brought the vehicle to my house to show my wife. My wife couldn't be happier with how Vinnie treated her and her new car. Thanks again! More
by TBEAN
September 02, 2026
service was great, dealt with pamela and jackie. ten out of ten, will be back again ten out of ten, will be back again More
by ted from accounting
September 01, 2026
I went to pick my son up from colonial when I saw my beautiful new Ram. Vinnie was very nice and approachable. He and Geno made the whole process very smooth. Thanks again for all your help! beautiful new Ram. Vinnie was very nice and approachable. He and Geno made the whole process very smooth. Thanks again for all your help! More
by TW22
