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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,501 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,501 reviews
March 02, 2023
This is the second truck ive purchased from colonial west and both transactions were smooth sailing. Friendly knowledgable staff. and both transactions were smooth sailing. Friendly knowledgable staff. More
by Blainec17
February 28, 2023
Shelley and the whole service team was very pleasant and had my vehicle serviced promptly and was ready to be picked up when promised. Would not go anywhere else! had my vehicle serviced promptly and was ready to be picked up when promised. Would not go anywhere else! More
by David
Employees Worked With
Other Employees :
Shelley Dupre
February 28, 2023
The dealership made the process of going from lease to own very easy. I was well taken care of own very easy. I was well taken care of More
by luissuarez
Employees Worked With
February 22, 2023
Prompt and professional service. Will use the service department again. Easy to schedule appointment, vehicle was brought in promptly, and service was performed well. Will use the service department again. Easy to schedule appointment, vehicle was brought in promptly, and service was performed well. More
by pgilchrest
February 21, 2023
Once again, I had an amazing experience at Colonial West in Fitchburg! Thank you to everyone there for always going above and beyond! in Fitchburg! Thank you to everyone there for always going above and beyond! More
by c.wolf14
February 19, 2023
Colonial West was nice to work with. They were able to accommodate our needs with the vehicle and price. They were able to accommodate our needs with the vehicle and price. More
by admaguy
February 16, 2023
Colonial West Chevrolet is the BEST dealership around. Always friendly and professional. It's the only dealership I would bring my vehicles too. Always friendly and professional. It's the only dealership I would bring my vehicles too. More
by karen.ribeiro.391
Employees Worked With
Other Employees :
Eric Phelps is an outstanding parts department employee. He went above and beyond helping me order the correct part. Doug Is awesome in service for the good job he did taking care of my Tahoe., Alex Breault, Shelley Dupre
February 14, 2023
Prompt courteous service. Clean comfortable waiting area. There was no pressure to have unnecessary services performed on my vehicle, which I liked. The staff was courteous an Clean comfortable waiting area. There was no pressure to have unnecessary services performed on my vehicle, which I liked. The staff was courteous and professional. More
by Plangley4522
February 10, 2023
I just purchased a new 2022 Colorado pickup from Colonial West Chevrolet, and was extremely happy with the entire experience. Coby did a great job - very knowledgeable, helpful, professional, and able to hel West Chevrolet, and was extremely happy with the entire experience. Coby did a great job - very knowledgeable, helpful, professional, and able to help me to get a good deal without any high pressure whatsoever. After 42 years myself in the retail truck business, I would highly recommend Coby and Colonial West Chevrolet for your next vehicle purchase. So nice to do business with a dealership without the high pressure tactics that are sadly prevalent in today's world - just like I always tried to provide for my customers! Great specs on the truck, too - just what I was looking for. Thanks to Coby and everyone else who helped me to complete the purchase! More
by Jay
Employees Worked With
February 10, 2023
Colonial West made buying my first brand-new car an AMAZING experience. The salesperson Coby Smart, was incredibly friendly & knowledgeable about everything. It felt more like I was talking to a friend AMAZING experience. The salesperson Coby Smart, was incredibly friendly & knowledgeable about everything. It felt more like I was talking to a friend rather than your"Typical" salesman. Thank you to him and everyone at this wonderful dealership. I highly recommend them. More
by Lori T.
