Colonial West Chevrolet of Fitchburg

Had my Equinox serviced last week at Colonial West Chevrolet. Everyone was so kind and helpful. Jackie in service is so pleasant to deal with. Edison brought a chair outside for me so I could enjoy Chevrolet. Everyone was so kind and helpful. Jackie in service is so pleasant to deal with. Edison brought a chair outside for me so I could enjoy the sun while I waited. I spoke with Shelley Dupre before and after. She wanted to make sure everything was done to my satisfaction- which it was. Shelley also gave me a coupon and I left with a 30 day free trial for Onstar! Thank you Colonial West! More

They have the best crew at Colonial West Chevrolet! Very satisfied with my buying and service experience there! Very satisfied with my buying and service experience there! More

Very friendly, efficient and knowledgeable staff. They never try to talk you into getting more work done than necessary. It’s the only place I take my car. They never try to talk you into getting more work done than necessary. It’s the only place I take my car. More

Great communication Knowledgeable staff To many places do not have this and it’s noticed when you do. do not have this and it’s noticed when you do. More

Came in for service and a sticker, very clean and friendly staff. Shelly was extremely pleasant. friendly staff. Shelly was extremely pleasant. More

I had a wonderful experience working with John Lane on leasing my new Camero! John is honest, professional and friendly. I couldn’t have asked for a more smooth transaction! Alexzander was also extremely leasing my new Camero! John is honest, professional and friendly. I couldn’t have asked for a more smooth transaction! Alexzander was also extremely helpful when he went through the car with me and showed me how the system works. I highly recommend John and the team at Colonal West for any auto purchases/lease. They are definitely my new and only dealership for any future purchases! More

Colonial West Chevrolet is by far the best. Their employees are phenomenal. So happy and confident when I buy or service my vehicles there. Their employees are phenomenal. So happy and confident when I buy or service my vehicles there. More

Absolute great service. I go to colonial west Chevrolet because of the service. One new cool thing is they have a woman that calls to see how things went with service Shel I go to colonial west Chevrolet because of the service. One new cool thing is they have a woman that calls to see how things went with service Shelly Dupre checks on you prior and after. Not many places actually check in on you afterward. Now That’s cool. More

I just bought a car yesterday from Colonial West. I love my beautiful Camaro ZL1. I am so happy with how well my deal went. I can't say enough wonderful things about this dealership. They are so awe I love my beautiful Camaro ZL1. I am so happy with how well my deal went. I can't say enough wonderful things about this dealership. They are so awesome. More

I am a 45 year old woman who has never bought a car herself before. Either my father helped me, my husband, or my father-in-law. About 6 months ago, however, I was in a time pinch and needed to sell/pu herself before. Either my father helped me, my husband, or my father-in-law. About 6 months ago, however, I was in a time pinch and needed to sell/purchase at a time that didn't work for all of these men in my life. Mildly terrified, I ended up at CWC of Fitchburg and met Alex at the door when I walked in. It was a hike from where we live in Natick, about an hour+ away, and I didn't have the patience to "shop around" and make that drive several times before committing to a purchase. This could've been the perfect recipe for disaster for a customer, and a perfect dream scenario for a sales person. But, I never felt like Alex was taking advantage of any of this. I LOVE the car I ended up with, but it did have some minor issues. So far, Alex has arranged TWICE for a loaner to be brought to our home in Natick so that we wouldn't have to make the drive ourselves, had the car detailed both times, and made certain that all of the problems were fixed. He, and his team, have been nothing but excessively helpful, understanding, and more accommodating than they could ever be expected to be. I have no idea what I did to deserve such a dream team of car sales people, but I am certainly grateful beyond words for the service experience I've had with these people. I wish I could give this dealership 20 stars because 5 just doesn't seem to do them justice! Thank you so much for continuing to serve your customers the way you do :) You've all changed my understanding of what car buying is all about! More