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4,308 Reviews of Courtesy Acura - Service Center
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Verified Customer
Helpful April 20, 2024
Courtesy Acura staff are always professional and friendly. My vehicle is always serviced promptly and they provide a comfortable waiting area with complimentary refreshments and snacks friendly. My vehicle is always serviced promptly and they provide a comfortable waiting area with complimentary refreshments and snacks More
by DawnMand
Employees Worked With
April 20, 2024
As always everyone in service very professional and courteous , as soon as I pulled up I was greeted right away.Chris Zimmerman has helped me with all my car needs, he is the reason I drive all the way courteous , as soon as I pulled up I was greeted right away.Chris Zimmerman has helped me with all my car needs, he is the reason I drive all the way from Aurora where I have Acura dealership on Havana street next to me but I know with Chris I will always receive best service I can . More
by SANCHEZ1988
Employees Worked With
April 17, 2024
Everyone in the service department dept was very courteous and knowledgeable. They also arranged for a loaner vehicle as maintenance work would be taking more than one day. courteous and knowledgeable. They also arranged for a loaner vehicle as maintenance work would be taking more than one day. More
by Team 48 Fan
April 16, 2024
Recently switched from Schomp Honda to Acura & the service & professionalism doesn’t even come close! Much happier with my switch service & professionalism doesn’t even come close! Much happier with my switch More
by Chase M
April 16, 2024
Bringing my car in for service was easy! Within a few minutes, I had an appointment set with a loaner car. The service was efficient and excellent! I love dealing with Vanessa. She is a Within a few minutes, I had an appointment set with a loaner car. The service was efficient and excellent! I love dealing with Vanessa. She is a solid professional. Everything is explained and she is trusting and honest. More
by PBOTTS99
Employees Worked With
April 12, 2024
In 20 years of buying cars, I havebeen purchasing my cars from Courtesy Acura, and specifically Rick Armajio. My experience with Rick and Courtesy have always been pleasant and fair. I appreciate the effo from Courtesy Acura, and specifically Rick Armajio. My experience with Rick and Courtesy have always been pleasant and fair. I appreciate the effort Rick makes to accommodate my requests. Whether it is service or sales, Courtesy Acura is number 1 in my book. More
by VINSTERD
Employees Worked With
April 11, 2024
Forcing me to write out a review just makes me want to skip the process of doing any part of this review. I received the survey several weeks past when I had my service done so things about my service a skip the process of doing any part of this review. I received the survey several weeks past when I had my service done so things about my service are not currently top of mind. More
by KATHYPKAUK
Employees Worked With
April 10, 2024
Unfortunately played phone tag with Manger and never got anything resolved. Went in for 1st check up and oil change and walked out of there with new oil and a 8k estimate on repairs with no fluids refilled anything resolved. Went in for 1st check up and oil change and walked out of there with new oil and a 8k estimate on repairs with no fluids refilled or any real explanation on the up keep of car. Only given the information that acura recommends anyways, but only major repairs such as timing belt and water pump but nothing mentioned about brakes weather good or not, struts, tires, fuel pressure, air filter (which ended up being trashed) which are pretty simple to check. Also brought in shroud that had fallen off and told them it was in trunk and I would pay to get it put back on and didn't mention anything about putting it back on. Feel like for bring courtesy acura and paying $100 I would receive more than just a basic oil change. I am a busy man just like everyone else so really didn't have the time to go back and forth on what he said she said when it comes to what was actually done but I know for a fact I walked out of there with a blank inspection form and a quote of over 8k in repairs. Could be my fault as a customer for not being as persistent as I should have been to make sure the work was being performed but I feel like I was taken for a ride. More
by Phil
Employees Worked With
