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4,319 Reviews of Courtesy Acura - Service Center
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April 10, 2024
Unfortunately played phone tag with Manger and never got anything resolved. Went in for 1st check up and oil change and walked out of there with new oil and a 8k estimate on repairs with no fluids refilled anything resolved. Went in for 1st check up and oil change and walked out of there with new oil and a 8k estimate on repairs with no fluids refilled or any real explanation on the up keep of car. Only given the information that acura recommends anyways, but only major repairs such as timing belt and water pump but nothing mentioned about brakes weather good or not, struts, tires, fuel pressure, air filter (which ended up being trashed) which are pretty simple to check. Also brought in shroud that had fallen off and told them it was in trunk and I would pay to get it put back on and didn't mention anything about putting it back on. Feel like for bring courtesy acura and paying $100 I would receive more than just a basic oil change. I am a busy man just like everyone else so really didn't have the time to go back and forth on what he said she said when it comes to what was actually done but I know for a fact I walked out of there with a blank inspection form and a quote of over 8k in repairs. Could be my fault as a customer for not being as persistent as I should have been to make sure the work was being performed but I feel like I was taken for a ride. More
by Phil
Verified CustomerEmployees Worked With
Helpful April 08, 2024
I’ll start off by saying extremely outstanding, very welcoming and helpful from start to finish. The facility itself speaks volumes about how great the service and staff are. Out of all the Acura dealer welcoming and helpful from start to finish. The facility itself speaks volumes about how great the service and staff are. Out of all the Acura dealers I’ve been to and, also being on my 7th Acura this dealership ranks in my personal top 3. Highly recommended hands down. And would like to personally thank you to my service technician she was by far awesome 👏🏾 More
by MIKHAIL.NOEL94
Employees Worked With
April 07, 2024
I really enjoyed my experience with the service department at Courtesy Acura. Everyone from the person that greeted me when I pulled in to the person that delivered my car to me when it was done be department at Courtesy Acura. Everyone from the person that greeted me when I pulled in to the person that delivered my car to me when it was done being worked on was incredibly friendly. The service was done perfectly and even quicker than I was told it would take. I would recommend this dealership to anyone that needs service on their Acura. More
by whitevvolf22
Employees Worked With
April 06, 2024
Courtest Acura, was great to work with. The sales rep was so kind to let us take the car out for a test drive for a while which helped make the decision on buying much easier. After the l The sales rep was so kind to let us take the car out for a test drive for a while which helped make the decision on buying much easier. After the long test drive, we wanted a different package on the car which they didn't have. When they got the right package, the sales rep called us and we went in, test drove the car, agreed on a price and bought it. I'd definitely buy from them again. More
by Brian
April 05, 2024
Travis and everyone at Courtesy took extra steps to ensure my recent service went well. ensure my recent service went well. More
by VINCEVOGEL
Employees Worked With
April 05, 2024
Fast and courteous service. Good attention to the details. Listened and addressed my concerns. Car returned clean. Good attention to the details. Listened and addressed my concerns. Car returned clean. More
by mtriola
Employees Worked With
April 05, 2024
You’re always able to take my cars in and get them fixed and seems like an amazing fast turnaround time. They’re always very helpful at diagnosing and getting me back on the road. and seems like an amazing fast turnaround time. They’re always very helpful at diagnosing and getting me back on the road. More
by NOTARIESRUS
Employees Worked With
April 05, 2024
Our service rep Jack was very friendly and personable, knowledgeable and professional. He answered any questions we had. Quick and easy to make an appointment online and service was fast and efficient knowledgeable and professional. He answered any questions we had. Quick and easy to make an appointment online and service was fast and efficient when at the center. We highly recommend Courtesy Acura! More
by PAMIANO
Employees Worked With
