Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Crown Buick GMC - Service Center

Metairie, LA

4.5
1,069 Reviews
Call Service Center (504) 302-8970

1,069 Reviews of Crown Buick GMC - Service Center

Sort by
January 16, 2024

When I pulled into the center, had to go inside, the person I needed was just chatting away with the person on the other side of desk, seem as if I was interrupting them. More

by THEBUCK63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no phote so don't want to make a guess
Report | Print
January 16, 2024

I trust Crown to perform the service I need to keep my vehicle in good condition. More

by DDONOVAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 15, 2024

I thought the service was quick. The people were friendly. I feel everything is done right. More

by JOHNWINDHAM71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Sellstrom
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy LeBlanc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Normand
Report | Print
January 14, 2024

Your Service Advisor met with me soon after I arrived. Accepted my vehicle for service and kept me aware of the process throughout and for that, I'm grateful. More

by TERRELL209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
Report | Print
January 13, 2024

It’s my 2 nd truck from there, Al Chen and Sandy Cox are the best in the business, I won’t buy from no where else More

by patientnumber9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The manager in the room where you sign everything with that cool touchscreen, he was awesome as well , Al Chen
Report | Print
January 12, 2024

The service was great and the vehicle was ready in a acceptable amount of time. More

by DAN@JOHNLASTRAPES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 11, 2024

Crown Buick GMC is the dealership for your GM vehicle needs. Service Center is top notch. More

by RDYL.00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwain P Lefebre
Report | Print
January 11, 2024

1st class operation. Simple to book my service appointment online. Car was ready when promised. More

by GAIENNIE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle - Service Advisor
Report | Print
January 10, 2024

Service went great, and thank you for the rental car to help me get to work. More

by TURKS263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Report | Print
January 08, 2024

My new GM vehicle got a flat, Crown wouldn't lookup my tire warranty. Changed me for repair and took all day to do a flat repair. 6 plus hours More

by LSCHLUMBRECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Feb 14, 2024 -

Crown Buick GMC responded

Hey there, we sincerely apologize for the challenges you faced with your flat tire and the delay in resolving it. Please reach out to us directly so we can investigate the tire warranty issue and address any concerns regarding the repair time. rgurtner@crownbuickgmc.com. Your satisfaction is important to us, and we want to ensure that your experience meets your expectations. Thank you for bringing this to our attention. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

1
...
49
50
51
...
107