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Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,524 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,524 reviews
June 26, 2022
Cody Gagnon as service rep was very helpful and a delight to work with. I believe he gave extra effort to help and did best no extra service to me Thanks Cody and Crown to work with. I believe he gave extra effort to help and did best no extra service to me Thanks Cody and Crown More
by cclarkp3
Helpful June 23, 2022
Customer service is top notch! Terry made everything super simple, smooth and fast. Will always recommend this dealership! Terry made everything super simple, smooth and fast. Will always recommend this dealership! More
by Ed
June 23, 2022
Crown Chrysler in Chattanooga made purchasing my first vehicle a wonderful experience. With the upmost respect, Terry and the rest of the sales staff made the process simple and worked with me to ensure I vehicle a wonderful experience. With the upmost respect, Terry and the rest of the sales staff made the process simple and worked with me to ensure I received the best deal possible for my 2021 Jeep Renegade. Customer service was genuine, and professionalism was top notch. I'd recommend this dealership to anyone in search of a new or used vehicle. More
by Nathan.Goodale
Employees Worked With
June 22, 2022
Bailey Wade help me find a truck I wanted. He accepted my fair offer and produced the vehicle very quickly. Great work!! He accepted my fair offer and produced the vehicle very quickly. Great work!! More
by larriereynolds
Employees Worked With
June 22, 2022
Had an absolutely fantastic experience buying my car from Trevor! Came in needing something because I had totaled my car a few days prior and was nervous about the whole situation. He immediately relived me Trevor! Came in needing something because I had totaled my car a few days prior and was nervous about the whole situation. He immediately relived me of any reservations I had and took great care of me putting me into something I loved and that worked for me. More
by dallasmccrary
June 21, 2022
Great Dealership and Service Dept. Cody Gagnon was very pleasant. However, my appointment was at 9:00 am on the morning of 6/20/2022, by 2:00 pm, I still had received no notification t Cody Gagnon was very pleasant. However, my appointment was at 9:00 am on the morning of 6/20/2022, by 2:00 pm, I still had received no notification that my van was ready. I had to text Cody to get an answer. I did luckily have someone pick me up to do my shopping. Please let your service customers know ahead of time that if you leave your vehicle that it will be worked on in between other vehicles as they get to it. Cody said that they try to take care of the ones waiting first. Then why make an appointment? I will continue to have my van serviced with Crown of Chattanooga, but will know that in the future I will need to wait at the dealership. I assumed that with an early morning appointment that I would have my vehicle back by noon. My fault I guess? More
by ceschaerer
Employees Worked With
June 21, 2022
Great Dealership and astounding customer service. From the moment I walked in Gabe met me and proved to possess superior customer service skills and expert knowledge of the 2022 Laramie that I purcha From the moment I walked in Gabe met me and proved to possess superior customer service skills and expert knowledge of the 2022 Laramie that I purchased. Superior customer service skills and expert knowledge has always been my experience during the last 3 vehicle purchases from Crown in Chattanooga. More
by Billy
June 21, 2022
Dusty is very professional, knowledgeable, kind and very courteous. He was very patient and took really good care of me! Thank you Dusty! courteous. He was very patient and took really good care of me! Thank you Dusty! More
by Terence K
Employees Worked With
June 20, 2022
Gabe Jones was a great salesman. Great personality and well educated in the business. I bought not one but 2 Jeeps from him in one week. He’s that good! Lol Great personality and well educated in the business. I bought not one but 2 Jeeps from him in one week. He’s that good! Lol More
by Demariahomeimprovement
Employees Worked With
June 20, 2022
Brittany Shultz is awesome! Hands down the nicest and best service advisor I’ve ever worked with! She was not only prompt and always answer my questions, but never made it seem Hands down the nicest and best service advisor I’ve ever worked with! She was not only prompt and always answer my questions, but never made it seem like a burden when I came in for questions. 10 out of 10 Would recommend More
by Rhodesttu
Employees Worked With
