- Silencia 456
Service and personnel is great. The time that was told that the service would be completed, it was completed earlier. I like the service that I receive at this dealership.
"The "service" of the salesperson AFTER the sale is great. "
Many times a sales department will just send folks to either the service department or the parts department after the sale has been completed, but not at Currie Motors. Their sales people, in particular Nohemi Durham, greets old-time customers and asks how she may make their visit to the card dealer better. She is forward-thinking, knowing that a warm smile and hearty handshake is a great way to keep current customers and get other customer referrals from them. She is a wonderful sales person, who knows her customer's needs, and makes their "dream vehicle" come to fruition. Great car dealership.
"Find another dealer if your car is under warranty"
I brought my car in for service while the car was still under warranty because it was misfiring. Currie did nothing to fix it - just changed the oil and air filter. I brought it in a few weeks later for the same issue - Currie again did nothing because they couldn't replicate the problem. A few weeks later my car fully broke down due to this issue. The Currie mechanic was finally able to fix it (only once the car became undriveable and the computer codes told them exactly what the problem was). By this time the warranty had expired, but under the terms of my warranty the repairs should have been covered because the problem had been recorded before the expiration. Currie would not honor my warranty, and instead charged me $400 for the repair. Good luck getting these guys to repair your car unless your car's computer can spell out what the problem is for them...and then be prepared for some shady dealings. My suggestion is to find a good mechanic, and if you have to take your car to a dealer because of the warranty then find another dealer who actually understands what the terms of the contract are and will honor it. The one star is for Otis - the guy who gave me rides to the El station every time I had to drop my car off (3 times) for the same issue.