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Currie Motors Ford of Frankfort
Frankfort, IL
2,639 Reviews
At our award-winning Ford dealership in Frankfort, IL, we're focused on the needs of our customers, providing them with attractive Ford sales, lots of financing options, expert auto service and OEM Ford parts. Come see why we at Currie Motors Ford of Frankfort are Nice People to Do Business With!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,639 reviews
May 31, 2023
After paying my $2200 bill I was told that my vehicle would be brought to me out front of the dealership. I waited for about 20 minutes and my vehicle was still not brought out to me. I went back inside would be brought to me out front of the dealership. I waited for about 20 minutes and my vehicle was still not brought out to me. I went back inside to inquire what was taking so long. A second service attendant asked if the keys hanging on a post near the desk of the first attendant were mine. I said they were, he then went around back and pulled my vehicle around. Apparently the first service attendant forgot about me and went somewhere. When the vehicle was ready for me, I noticed that it was filthy with dust and dirt. For $2200 plus of service, you would think that the vehicle could have at least been washed or rinsed off. It was clean when I brought it in. It took seven days to repair. I understand that the holiday caused some of the delay for parts. More
by John Kanapick
May 29, 2023
Overall I had a great experience purchasing my new mustang. Jalen Reed has a wealth of knowledge and helped me to get the deal done. The whole staff was very friendly and they have plenty of vehicles mustang. Jalen Reed has a wealth of knowledge and helped me to get the deal done. The whole staff was very friendly and they have plenty of vehicles for whatever you need. More
by larsoncody94
Employees Worked With
Other Employees :
Austin Copley, Mohammad Yousef
May 29, 2023
They gave great advice and service it was a great car buying experience. I would recommend this dealership to anyone looking for a car buying experience. I would recommend this dealership to anyone looking for a car More
by Joemont815
Employees Worked With
Other Employees :
Josh Othman
May 25, 2023
They were kind and helpful to me and my needs. I always been treated with the up most respect I always been treated with the up most respect More
by carolkrawczyk
Employees Worked With
May 24, 2023
My experience was filled with misleading and false information. I purchased an F-150 Lightening from this dealership. I drove over an hour to get to this dealer because it was the only one that was av information. I purchased an F-150 Lightening from this dealership. I drove over an hour to get to this dealer because it was the only one that was available in the area. I have heard rumors that dealers were making mistakes on orders so the buyers would not accept the vehicle. Then they mark the vehicle up $20,000 to sell it to someone else. I believe this is what happened with this car. After a month, they could not sell it at $20,000 over MSRP. They then lowered the price $10,000 and it sat on the lot for another month. Then they lowered the fee to the MSRP. We’ll sort of. They then spent $50 on a wax kit and added almost $4,000 for some sort of paint protection kit. They didn’t have that listed on the website. They don’t share that with anyone when you call to ask about the vehicle. I guess the goal is to get you to come into the dealership so they can wear you down. But again, I knew that before I decided to take the vehicle. I also brought a trade in. The vehicle I brought in blue booked for $8,600. They offered me $6,900. Here is the first sleazy trick they pull. They just say we will give you this price for your car. What they really mean is that they will subtract the taxes for the price of the trade in. They literally steal your tax savings from the trade in. This is where I first screwed up. Well that is not 100% true. My first mistake was thinking these are upfront people. I found the stereotypes of car salesmen being lying sleazballs is completely true with with everyone I did business with from top to bottom. Make sure you ask them and get it in writing what they are offering for the trade so you can make an informed decision. The second issue that happened was the salesman and the manager explained that a home charger was included with the electric vehicle that I purchased. They said all I had to pay for was the installation. That offer is only good if you purchase the lightning with the extended battery option. So either ALL of these salespeople are either ignorant about the products they sell, or they just like to mislead consumers. I look at the amount of cars they sell and I find it pretty hard to believe that a salesperson wouldn’t know all the options and how the process works. So now I will need to purchase a $1,300 charger if I want to charge my vehicle at home. I believe they knew exactly what they were doing. I can’t understand why they would do something like that. After all I will eventually find out and I will be angry. I am sure these things have happened to many other. I do have a bunch of attorney friends who would love to take something like this as a class action lawsuit. If you were misled by this dealership, please hunt me down. There is nothing that I would rather do but give these lying waste of human skins a taste of what happens when you purposely mislead people. More
by bellefontainec
May 22, 2023
They care about the customer that and make you feel like a family member as well. a family member as well. More
by Robbob424
May 19, 2023
Ali was amazing! He helped us to get the best deal possible! He was very understanding and caring. We have bought many vehicles from Currie and they have not disappo He helped us to get the best deal possible! He was very understanding and caring. We have bought many vehicles from Currie and they have not disappointed us yet! Plus, their service department is great too!! More
by Jme1979
Employees Worked With
May 19, 2023
Great service. Very friendly and car was ready well within time promised. They started in my car 15 minutes earlier than they opened. Very friendly and car was ready well within time promised. They started in my car 15 minutes earlier than they opened. More
by Cujays
Employees Worked With
May 17, 2023
If I could give them 1/2 star, that will be too much! I DO NOT RECOMMEND THEM Ali, the manager and Josh the salesman lie to customers about having warranty on their used vehicle only to say later that I DO NOT RECOMMEND THEM Ali, the manager and Josh the salesman lie to customers about having warranty on their used vehicle only to say later that it was a 'mistake' More
by eshamoun
May 16, 2023
Andy was a pleasure the work with. He was extremely knowledgeable. He helped every step of the way making sure I got exactly what I wanted for the best deal. The other employees were s He was extremely knowledgeable. He helped every step of the way making sure I got exactly what I wanted for the best deal. The other employees were super friendly making sure I had the best advice while joking with me. They really did a fantastic job making sure I knew everything I needed to know. This was the best experience I could of had for a first time buyer More
by Ashley K
