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DCH Paramus Honda

Paramus, NJ

4.9
5,290 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,290 reviews

December 23, 2020

I was in a difficult situation with a BMW I wasn't happy with I always wanted the Type R civic and Diego and his team at DCH Honda made it happen for me. I wanted a new one but they kept insisting on a cert More

by trenellg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Hunziker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Cozar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

DCH Paramus Honda responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard. On behalf of the dealership, we do apologize and would like the opportunity to speak with you further. Please contact us at (201) 426-4676.

Dec 24, 2020 -

trenellg responded

Im tired of your auto response i called and it was not good i got no where. I came in yesturday andnthe servicenwas horriboe theybtold me 10 min wait and i was sitting there for 45 minutes and alot pf the staff was very unprofessional. I would like to speak with someone higher than the managers

December 23, 2020

The call center woman called me back to tell me how to fix my issue. She went above and beyond to look up the answer. More

by Nhkossak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laura Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Nedd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m not sure if her name
Dec 24, 2020 -

DCH Paramus Honda responded

Thank you for the excellent five-star review!

December 21, 2020

Super easy to work with, honest and patient with all my questions and concerns... Will love to to business again. I thank you all again More

by bryan.pareja23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with us, Bryan!

December 20, 2020

Was recommended by a friend to go here for a used car that I could rely on and he was right I couldn’t be happier. The staff and service was amazing and will most definitely recommend my friends to go he More

by Brandell9299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karim Hashem
Dec 21, 2020 -

DCH Paramus Honda responded

Thank you for taking the time to provide such great feedback! We're pleased to hear you had such a positive experience at our dealership!

December 20, 2020

I have purchased and leased numerous cars from Alex Bernabe DCH Paramus Honda. Totally different experience than any other sales rep. Alex is excellent, knowledgeable and sincere. I would not see an More

by HondaCustomer4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

DCH Paramus Honda responded

We truly appreciate your kind words and your loyalty to our dealership! It's a pleasure to know Alex was able to assist you and make your experience one to remember!

December 19, 2020

Alex was a cool guy, straight forward and got me what I needed. If you need a Honda make sure you go to Alex to get what you need! More

by majddalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2020 -

DCH Paramus Honda responded

Thank you for the positive five-star review! We truly appreciate your kind words and look forward to seeing you again in the future!

December 18, 2020

You can not find a better person ( Leslie Solomon ) to attend to your sales needs at Paramus Honda. Go see him. You'll see, immediately More

by toonist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Tranquilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with Leslie!

December 18, 2020

Great experience. Leslie Solomon, was very friendly, helpful and answered all my questions. This is my second car from DCHparamushonda. Thanks for the great service More

by Lob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

DCH Paramus Honda responded

Thank you for the excellent five-star review regarding your recent experience at our dealership! We look forward to working with you again soon!

December 17, 2020

Great buying experience. My sales associate Elvis Opoku was very attentive to my requests and came thru with what I wanted in both the style and price. More

by aacc.vettes
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Opoku
Dec 21, 2020 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with Elvis!

December 15, 2020

Renato Delatorre in the sales department made my experience at DCH Paramus Honda an absolute pleasure! I came into the dealership with negative equity on a used SUV, wasn't sure if I would be able t More

by Reuven720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Cozar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renato Delatorre
Dec 17, 2020 -

DCH Paramus Honda responded

We truly appreciate you taking the time to provide such great feedback about your experience with Renato! At our dealership, customer satisfaction is our top priority and we're happy to have met that mark!

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