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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,793 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,793 reviews

June 12, 2023

I live in Houston, TX. I purchased from DCH Wappingers Falls because of the great deal I received. After travel expenses and a brief vacation, I still saved over what I wou More

by DANDONOV
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Rivera (in Sales)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Freitas
Jun 12, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review. We are so glad that you had such a positive experience at our dealership!

June 12, 2023

Good Good overall experience I don't have more to say then that. Would buy a vehicle from there again More

by LAURENFUSARO
Recommend Dealer
Yes
Employees Worked With
Avi
Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

June 12, 2023

It was a great experience I felt like they cared I am coming back repeatedly! More

by JWORTHINGTON96
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again.

June 12, 2023

Service was ok but this this time they forgot to up my fluids or check my tire pressure. Though the video communication was execellent I was not communicated about my bill. More

by Atifms62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

Dear Atifms62, thank you for taking the time to post a review. Please accept my apology for how your recent visit to our service department was handled. Please be assured we take all customer concerns seriously and will address this with our staff. I would welcome the opportunity to discuss this with you personally if you wouldn’t mind contacting me. I can be reached at (845) 296-4200, or by email at leeburns@lithia.com. Regards, Lee Burns, General Manager.

June 11, 2023

My car only had 56,000 miles on it and I was told the transmission needed replacing and they would not assist in any way. $12,000 for a 5 year old car. Absolutely absurd. Never buying another Toyota. More

by M h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember.
Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

June 10, 2023

Always treated well. All the people are very friendly prices seem a little high though all is well. More

by Rusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review. We are so glad that you had such a positive experience at our dealership!

June 10, 2023

Excellent customer service. Thank you so much. I will be back for the next service. More

by elenavm02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience with us! It is a pleasure to have you as a customer. We look forward to seeing you again!

Jun 11, 2023 -

elenavm02 responded

Thank you 😊

June 10, 2023

Atención personalizada de alta calidad, todo muy bien organizado y puntual. Revisión rápida y confiable. More

by GEORGEPAEZ1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blanca Simpson
Jun 10, 2023 -

DCH Wappingers Falls Toyota responded

¡Gracias por tus comentarios! Agradecemos sus amables palabras.

June 09, 2023

It was great, everyone was very helpful. Sometimes in car dealerships it feels like people are trying to take advantage of you but I did not feel that at all. I’m thankful I chose to purchas More

by BLYLASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for taking the time to share your experience with us. It is great to hear that your sales experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 09, 2023

I appreciated the video diagnosis of my tires because it was proof of the issue, whereas sometimes it is hard to trust if mechanics are being truthful when they tell you something needs to be replaced. More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris? Very helpful
Jun 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with us! It is a pleasure to have you as a customer. We look forward to seeing you again!

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