DCH Wappingers Falls Toyota

Excellent service and staff. Great job by everyone I dealt with. dealt with. More

It is a very friendly staff at Toyota. I recently purchased a car and a truck from them and my wife and I are very happy with them. I have other family members that purchased vehicles here and are al purchased a car and a truck from them and my wife and I are very happy with them. I have other family members that purchased vehicles here and are also very happy with their purchases. Getting repairs done is very organized from appointment to walking out the door. Also the dealership is very clean with a nice waiting room with a great coffee machine!! More

The overall experience with Toyota was very good. Our salesperson Romaine was EXCELLENT. Friendly, helpful and engaged. Also Pinkal Patel was wonderful. salesperson Romaine was EXCELLENT. Friendly, helpful and engaged. Also Pinkal Patel was wonderful. More

Excellent sales person Chris Heimink , very helpful.Pinkal also excellent helpful.Pinkal also excellent More

I love this dealership! Michael Newsham gave us the most thorough demonstration on the features of our new RAV4 Prime! WOW! The entire staff was accommodating, friendly, and delivered on all of our want thorough demonstration on the features of our new RAV4 Prime! WOW! The entire staff was accommodating, friendly, and delivered on all of our wants and needs. This was our 10th vehicle purchase at DCH Wappingers Falls Toyota, and they delivered again! There is a reason we keep going back here to get new vehicles! More

In the past they have been great, but this last service sucked; and unfortunately the one time it sucks is the one you remember the most. I received a recall notice so I called to schedule the fix, they sucked; and unfortunately the one time it sucks is the one you remember the most. I received a recall notice so I called to schedule the fix, they did not have the part, they’ll call me when its in; ok. 2 months later I go in for an inspection, service guy mentions the recall and I say “yeah, I know, you guys were gonna call when the part is in.” Well part is in, nice, no call. (Strike 1) Schedules me for following week, explains its a 2 hour gig, I pick 10am. Cool Next week, I drop it off, 10am, different service guy, tells me 12:30-1:00; ok, I leave. Service guy calls me less than 5 minutes after I leave, says they’re a bit busy, might take a little longer, like 2- 3pm! I was like xxxx, ok, but it can not be any later, I work the graveyard shift, I have to get some sleep! (Strike 2) Don’t you know, this F’ing guy called me at 5:23PM !! I was not pleased, I was not picking it up at that time, and made arrangements to borrow a vehicle to get to work. (Strike 3) I was gonna talk to a manager but I was SO pissed that I decided not to for fear I was going to lose my xxxx. Even took 2 weeks to cool off before writing this review; still bothers me. So, yeah, they’re usually good, don’t know what happened that day, I guess you do take a chance anywhere you go, but statistically the odds are better here. More

A great experience with very helpful staff. Not a stressful moment and made the whole process easier than I ever though to be possible. Thanks! stressful moment and made the whole process easier than I ever though to be possible. Thanks! More

Daniel Sweeney and the entire DCH staff made my car buying an enjoyable experience. There was no high pressure by the staff and they allowed me to drive and discuss terms for the sale of the car in a buying an enjoyable experience. There was no high pressure by the staff and they allowed me to drive and discuss terms for the sale of the car in a non confrontational way. More

Very pleasant experience for purchasing a new car. I would definitely recommend this dealership to others. Thank you. would definitely recommend this dealership to others. Thank you. More

Alexis is an asset to your Company. She provided excellent customer service. Explained everything that was done. excellent customer service. Explained everything that was done. More