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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,751 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,751 reviews

October 15, 2021

Had an initial issue with scheduling but one of the supervisors, Patel, called and straightened things out. The service writer was professional and efficient in getting my car in for service. In all it More

by lawrexc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Mike Giordano
Oct 18, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy Patel could assist you and provide you with great service.

October 15, 2021

Everyone I met was Professional, knowledgeable, and friendly. If I had brought my trade in first visit I would have gone home that day with a new car. Wow. More

by AHARDIMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hayes
Oct 18, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 15, 2021

Very nice and Attentive to my appointment. Brought to my attention that I needed my car inspected and they did it for me I appreciate them bring it it up while I was there More

by Avelazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Mike Giordano, Michael Cimorelli, Alexis Dominick
Oct 18, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 14, 2021

My last service appointment was an unpleasant experience. Even though I had an appointment, I waited 3 hours for an oil change and tire rotation. More

by fatri78
Recommend Dealer
No
Employees Worked With
Alexis Dominick
Oct 15, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

October 13, 2021

Dealership is always friendly and courteous. The staff are knowledgeable and explain everything in english not in automotive terminology. Thank you DCH for keeping my motor running time and time again More

by sb576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Oct 14, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We look forward to seeing you again soon.

October 13, 2021

Prompt service and as promised. Evin is professional and thorough. Always get great service at DCH. More

by Trainfan74@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Mike Giordano
Oct 14, 2021 -

DCH Wappingers Falls Toyota responded

We appreciate you taking the time to provide such great feedback! It's a pleasure to know Evin could assist you and provide you with excellent service.

October 13, 2021

Great job done by DDH Wappinger Falls Toyota I am extremely satisfied with the work 👍 More

by RMEHTA141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel, Evin Calderon, Kathleen Crosbie, Allison Croshier, Mike Giordano, Alicia Verven, Michael Cimorelli, Donna Nuesslein
Oct 14, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 12, 2021

They are very efficient when I come there. I usually make appointments well in advance, and they always send reminders. More

by Littlebit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Kathleen Crosbie, Allison Croshier, Mike Giordano
Oct 13, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 12, 2021

Excellent service! Every time I go in it's quick easy and the staff is very courteous and knowledgeable!!! More

by Yvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Yvonne responded

Thank you so much for always taking such great care of my car!

October 11, 2021

Unfortunately, Wappenger Falls Toyota takes advantage of its customers. They charged me. $255 dollars for an oil change and two light bulbs. Service Manager Ben Carlson tried to tell me all the Toyota deal More

by mtkv5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Carlson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

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