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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,751 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,751 reviews

October 08, 2021

DCH Wappingers Falls provides service with courtesy and professionalism. I appreciate the drive-in service area, and the updates the staff provide during my appointments. And Toyota Care is the best! More

by Gaelcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Oct 08, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 08, 2021

The dealership is very nice. My service advisor was very polite. I would recommend to anyone who owns a Lexus. More

by tval5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Oct 11, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

October 08, 2021

Excellent service. Very attentive. Waiting time less than a minute. Friendly employees. They are very patient with customers More

by mary perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

October 07, 2021

The service was on time the person helping me was knowledgeable & listened to what I had to say & the service was completed in a timely manner while I waited. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure of the names - sorry but it was a gentleman.
Oct 08, 2021 -

DCH Wappingers Falls Toyota responded

Linda, thank you for taking the time to provide such great feedback! It's a pleasure to know you had such a great experience and we hope to see you again soon.

October 07, 2021

I have never experienced a car dealership or service department that is so accommodating to the customer. More

by APPLI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Dominick
Oct 08, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 07, 2021

I was greeted immediately when I arrived. The service advisor was exceptional. One of the things I needed help with was to retrieve a personal item that fell under the drivers seat. The service advisor More

by hmy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the name of the service advisor that checked me in.
Oct 08, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy our team could assist you and provide you with excellent service. We look forward to working with you again in the future!

October 07, 2021

Was kind of confusing going in and whenever I asked a question I felt like I was causing everyone grief. Going to pick a different Toyota dealership from here on out More

by Andrewcarson1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Oct 12, 2021 -

DCH Wappingers Falls Toyota responded

Andrew, thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

October 07, 2021

Great service department.Courteous, responsive and Great service department. Courteous, responsive and accommodating. Easy drop off and easy pickup. Highly recommended! More

by drcastello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 06, 2021

Great service and friendly trustworthy employees. After being screwed by Prestige Toyota in Kingston, I didn’t think I would find another dealer I could trust. I had been a customer of prestige for 19 year More

by rgrahan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Kathleen Crosbie, Allison Croshier, Mike Giordano, Michael Cimorelli, Katherine Morcho, Arlanna Nazario, Alexis Dominick
Oct 06, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We truly appreciate your business and look forward to working with you again in the future.

October 06, 2021

Great customer service they made sure that they fixed the problem with my vehicle. I was very satisfied with the work they did. More

by Bluerue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Oct 07, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy our team could assist you and make your experience a memorable one!

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