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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
8,396 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 8,396 reviews

May 15, 2021

Went above and beyond to help us accomplish what we needed and as quickly as possible since we were pressed for time. Also provided solutions for 2 follow-up issues. Great communication! More

by SPRINGERHANNAH
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Hayes
May 17, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the great five-star review! We're so pleased you had such a great experience at our dealership and we hope to see you again soon!

May 13, 2021

The Sales and Service department always provide a great experience. I am now in my second lease with DCH Wappingers Toyota and I couldn’t be happier. More

by JESSICA.L.CARSON93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

DCH Wappingers Falls Toyota responded

Jessica, we truly appreciate your kind words and loyalty to our dealership! We're so pleased our team could assist you and we look forward to seeing you again soon!

May 13, 2021

The dealer I dealt with Dan, was very friendly but also realistic. He was blunt but not harsh. He worked with me to put me in the truck I’m in now and very happy with. More

by CHUCKGULAK27
Recommend Dealer
Yes
Employees Worked With
Naeem Randall, Wilfrin Quezada, Daniel Sweeney
May 14, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review, Chuck! We're so happy Dan could assist you and provide you with outstanding service!

May 13, 2021

Your Assistant Service Manager, Michael Giordano was very helpful and caring. He went above and beyond to help out with our agency car. I would recommend your service department! More

by RANDRIELLO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
May 14, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Michael! We truly appreciate your kind words and hope to see you again soon!

May 12, 2021

Process was well defined and simple to follow. The dealership was clean and well organized. They didn't have the color I wanted, but found it at a sister dealership and had it brought to Wappingers Fa More

by SUEZAHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
May 13, 2021 -

DCH Wappingers Falls Toyota responded

We truly appreciate you taking the time to provide such great feedback and look forward to seeing you again soon!

May 12, 2021

Process was quick and got a fair value for my trade-in. We were only there for a few hrs and we were kept informed the entire time by Romaine. More

by Netty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall, Wilfrin Quezada, Romaine Newby
May 13, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us, Netty!

May 12, 2021

This dealership was very efficient in helping us get what we were looking for. Chris Heimink was our sales person and he was professional, friendly and responded quickly to our calls and emails. I was just a More

by LUCI.MILLER8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
May 13, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know you had such a great experience working with our team. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark with your experience!

May 11, 2021

I am very happy to report I had a wonderful experience with your sales team. My sales representative Romaine Newby was excellent and very attentive to our needs and budget. Your team worked well with us. More

by Rue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Naeem Randall, Romaine Newby, Christine Hoek
May 12, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us, Rue! We look forward to working with your husband soon!

May 11, 2021

We found the dealership to be attentive but not pushy. Kurt greeted us and answered out questions, we did not feel pressured. Kurt was very knowledgeable about their stock. Kurt took a lot of time to r More

by NYCAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt Kuehsel
May 12, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy Kurt could assist you and make your experience one to remember. We look forward to working with you again in the future!

May 11, 2021

Great customer service. Listened to the customer needs. Provided choices and comparisons to have peace of mind. Thanks for assisting in upgrading for a more efficient vehicle. More

by JUNGAAHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 12, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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