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DCH Wappingers Falls Toyota
Wappingers Falls, NY
8,783 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 8,783 reviews
October 30, 2020
I have been a customer since the Toyota Subaru days over 25 years , the dealership has always been there for me , and the vehicles I’ve purchased there were always wonderful usually dealer certified ones . 25 years , the dealership has always been there for me , and the vehicles I’ve purchased there were always wonderful usually dealer certified ones . Just picked up my certified 4 runner and couldn’t be happier ! Thanks Peter Raymond !!!!! More
by STARMOM
Verified Customer
October 30, 2020
Jaime Garcia is the man !!!!!! First time financing a car, he made the whole process smooth and easy HIGHLY RECOMMEND IF you want great service !! car, he made the whole process smooth and easy HIGHLY RECOMMEND IF you want great service !! More
by jasongarcia571
October 29, 2020
Never a dull moment when you come to this dealership! Every single time that I come in for a simple service there has to be drama. Either they claim you are in dire need to repair something on your car a Every single time that I come in for a simple service there has to be drama. Either they claim you are in dire need to repair something on your car and you will get 3 different quotes depending on who you are dealing with over there. Yesterdays visit which should have been a simple labor charge when I already purchased the part 2 days prior turned into a xxxxshow! 1. I was accused of not paying for the part 2. part that was purchased could not be found 3. after me showing proof of purchase that part was ordered and PAID for I still did not get an apology for the accusations. In July, came in for an oil change and inspection sticker replacement that was a a whole different level of customer service. They took off my inspection sticker and claimed that my car did not pass inspection because the brakes were low and rotors needed replacing. And not to mention they were nice enough to show me pictures of supposed to be my car which clearly it wasn't even my car. They tried to scam me this crap and wanted to charge for a service which I knew was not needed. I then took my car not to far from there for inspection and guess what?? IT PASSED WITH FLYING COLORS!!! What ticked me off is that I told them from the start that I needed to get on the road for travel because it was a holiday weekend and they didn't even care that I needed to get out of there ASAP. 1 hour of service turned into over 2 hrs for no reason and made me go to a different facility to accomplish what should have been done there to begin with. I called the service dept as soon as I got the inspection completed and questioned why they couldn't get this done there and spoke to their so called manager Ben. He tried to xx me in every way he could until I couldn't take it anymore and cursed him out that he was a lier and that he should be fired for pushing customers away. I've been with Toyota for over 25 years and now this is how they treat customers like crap! These people are xxxxx! They will scam you anyway they can. The sad part is that they pull this garbage on seniors and on women that put their trust in this place More
by VJANKOVIC1
October 29, 2020
They were very friendly and very helpful I love the service and communication and attention that they gave to me on what I needed and what was in my budget service and communication and attention that they gave to me on what I needed and what was in my budget More
by sweetkcm01
Employees Worked With
Naeem Randall, Wilfrin Quezada, Romaine Newby
October 28, 2020
Excellent, efficient service from start to finish with Shelby, and Romain. My deal came together quickly and I’m very satisfied! I was able to drive the car home and complete paperwork same day Shelby, and Romain. My deal came together quickly and I’m very satisfied! I was able to drive the car home and complete paperwork same day More
by jillffs
October 28, 2020
AAV and Will were great to deal with. They both made me feel like family I’m very happy with my new truck. It’s my second truck with Toyota. And now I’m very happy feel like family I’m very happy with my new truck. It’s my second truck with Toyota. And now I’m very happy More
by ralphjaycox
October 28, 2020
The waiting area was clean and spread out. They seem very organized getting people in and out in a timely manner and safely during these crazy times. Friendly staff and knowledgeable. organized getting people in and out in a timely manner and safely during these crazy times. Friendly staff and knowledgeable. More
by tokarili4
Employees Worked With
October 28, 2020
Jaime was awesome, along with Kevin, and everyone else who helped us along our car buying journey. We can't thank them enough. He was very patient with us, as we tried to decide what car would be best fo who helped us along our car buying journey. We can't thank them enough. He was very patient with us, as we tried to decide what car would be best for our family. More
by wayneaparr
October 28, 2020
Very friendly and helpful staff answered all questions and considered I have and keep me well informed about my transactions I had pending and process it smoothly. and considered I have and keep me well informed about my transactions I had pending and process it smoothly. More
by garycheef
October 27, 2020
The staff needs to pay a little bit more attention, especially when customers are waiting. During one trip this year my car was done and after about two hours I went to check the status, and I was especially when customers are waiting. During one trip this year my car was done and after about two hours I went to check the status, and I was told that the car was done an hour ago but he could not “find” me in the dealership! This also applies when customers are checking-in. More
by AZIZ1
Employees Worked With
I did not note the name.
