DCH Wappingers Falls Toyota

Fast and professional service. Each service representative I encountered was extremely pleased to assist me. I was in and out for my 15,000 mile service in 35 minutes. representative I encountered was extremely pleased to assist me. I was in and out for my 15,000 mile service in 35 minutes. More

I had an appointment for my 10,000 mile service which was free with Toyota Care. Overall, it was a pleasant experience. Fast, and professional service. free with Toyota Care. Overall, it was a pleasant experience. Fast, and professional service. More

Service department were failing to have urgent recall parts ready for repairing my 2019 Avalon on appointment date. It is no big deal, I can rescheduled and have somebody pick up and drop me off .Howeve parts ready for repairing my 2019 Avalon on appointment date. It is no big deal, I can rescheduled and have somebody pick up and drop me off .However, it is the principle for dealer to pay attention to this problem. I referred my son, father in-law and a Doctor bought a Toyota Tundra, a rave 4 and a Runner at your dealer. They also had bad experiences such as no oil add to engine and heavy oil leak inside garage after oil change. Please review your online schedule service needs and order parts before appointment. Furthermore, please review your internal communications and safety inspection procedures. More

Professional and honest sales staff. Explains without Professional and honest sales staff. Explains without any pressure any additional offers they have. Pleasant and pay attention to details. Our family Professional and honest sales staff. Explains without any pressure any additional offers they have. Pleasant and pay attention to details. Our family has purchased at least six vehicles from DCH Wappingers. Very happy with service department too. More

Very accommodating and went above and beyond to keep our family in a van! Kathleen was clear with communication and very easy to work with during the entire time! family in a van! Kathleen was clear with communication and very easy to work with during the entire time! More

My experience with the sales and finance departments was very professional and timely. Melissa Sinapi was able to find me the 4Runner that I was looking for at a reasonable price and was able to have it del very professional and timely. Melissa Sinapi was able to find me the 4Runner that I was looking for at a reasonable price and was able to have it delivered to the dealership and prepared for pick-up within a week of my committing to purchase. She was also very thorough in covering the workings of the truck. The finance manager, Dylan Abell, was easy to work with and prepared for our meeting. Overall, the purchase of the new vehicle went very smoothly. More

I declined further brake service Due to the recommendation of $1000 front and rear brake service for a minor complaint, after having the same only 23,000 miles ago. We are very mild drivers, a recommendation of $1000 front and rear brake service for a minor complaint, after having the same only 23,000 miles ago. We are very mild drivers, and I don’t believe we need this service. More

I called twice at 11:15 am and then 11:25 am ish and it went to voice mail. I had a question about my upcoming appt at 12:30. I felt this was odd and very surprised that a DCH would allow this to happen. went to voice mail. I had a question about my upcoming appt at 12:30. I felt this was odd and very surprised that a DCH would allow this to happen. More

Excellent service. I can’t be more happy with my Car. From Mary to Romaine I really appreciate your kindness and patience with this process. From Mary to Romaine I really appreciate your kindness and patience with this process. More

Mr.Lee Burns, GM, handled my lease from start to finish as he was the consummate pro. Avi Avitan handled the technical side as well as making sure delivery was on time and all features were in vehicle. W as he was the consummate pro. Avi Avitan handled the technical side as well as making sure delivery was on time and all features were in vehicle. We are double digit leases and buys and Wappinger Falls Toyota has a great business model. Thank you Mr. Burns, Avi and Rob in finance!! More