Back

DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,736 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 7,736 reviews

March 31, 2018

Excellent Best car buying experience my wife and I have ever had. I can not think of anything that could be improved. I would recommend any one I know who is More

by skarvinko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Padilla
Apr 02, 2018 -

DCH Wappingers Falls Toyota responded

I could not be more thrilled to hear how much you enjoyed your last visit. Thank you for your recommendation.

March 31, 2018

I bought a new car I was very happy with the service that I received, I had all my questions answered and I was able to buy a new car. I was able to test drive all the c More

by jthardy13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Apr 02, 2018 -

DCH Wappingers Falls Toyota responded

I am glad to hear you enjoyed your time with us. See you again next time.

March 30, 2018

Everything I wanted, and nothing I didn’t! Everything was done, and I got work done in the waiting room. Thank you for the great experience, and I hope to have continued excellent support in th More

by elsloth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 02, 2018 -

DCH Wappingers Falls Toyota responded

It will be a pleasure to serve you again in the future.

March 30, 2018

Great Service Brought my car in to check out a leak they found the problem. Allison set me up with a loaner car (the transmission had to be replaced) kept me inform More

by JP28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Apr 02, 2018 -

DCH Wappingers Falls Toyota responded

We work hard to keep our customers happy and we are glad that Allison kept you updated with our process. We hope to see you again for all your car needs.

March 30, 2018

Service Great customer service as always that’s why I continue to buy or lease from this dealership. I’ve been buying since it was Greer Toyota More

by Rvin1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia verren
Apr 02, 2018 -

DCH Wappingers Falls Toyota responded

We are extremely proud to have earned your loyalty. We strive for excellence. See you again next time.

March 30, 2018

Great, but I had a 2:00pm appointment to finalize the paper work on my new truck. I was on time and met by our sales rep. Peter which he was totally awesome. Unf More

by 35mm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Peter Raymond
Apr 02, 2018 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for your wait, but we are happy to hear you were able to finish up your paperwork

March 30, 2018

User Friendly Excellent customer service, Fast turn around time. A personal explanation of my service was provided when work was completed. Your entire staff provid More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Apr 02, 2018 -

DCH Wappingers Falls Toyota responded

We are glad to have exceeded your expectations and needs. Please feel free to visit us any time.

March 29, 2018

Routine oil change. Tom in service was great to deal with. Knowledgeable. Work was done in the time promised. Based on the experience, I will have more servicing done at More

by mull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for taking the time to leave a fantastic review! I am so glad Tom made your experience enjoyable. We look forward to seeing you again soon.

March 29, 2018

waste of time I received a recall letter for a problem with a sunroof. Made an appointment and sat in the waiting room for and hour and a half to be told that they More

by pegleg1216
Recommend Dealer
No
Employees Worked With
ben
May 14, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave this review. However, I’m so sorry to hear about your experience with us. I would be grateful for the opportunity to learn more about your experience and hopefully work towards restoring your confidence in us. Please reach out to me directly at your convenience at (845) 296-4261, or by email at bcarlson@dchusa.com. I hope to hear from you soon. Sincerely, Ben Carlson, Service Manager

March 29, 2018

Quick and easy. Made the purchase of a new vehicle quick and easy. Initially, Internet Sales Rep. Mary Berenguer was very helpful. Sales Representative Michael O’Har More

by gtferrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel
Apr 02, 2018 -

DCH Wappingers Falls Toyota responded

We are glad that everything smoothly for you. Our team is dedicated to providing an easy experience. It will be a pleasure to serve you again in the future.

...
623
...