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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,476 Reviews
Call Service Center (845) 288-1303

4,476 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
June 12, 2025

Been going for years to service two cars one of which I bought there. Never a problem. Pleasant and professional. Recommend. More

by rbofrbandah
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and loyalty over the years! We're glad to hear you've had consistently positive experiences with both your vehicles. Your recommendation means a lot to us.

June 11, 2025

Very fast and efficient. Got right in and out. Would recommend to a friend or family. More

by thomashall1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad to hear your visit was quick and efficient. We truly appreciate your recommendation and look forward to helping you or your friends and family in the future!

June 10, 2025

Joe Degroodt was wonderful! Best salesman I've ever experienced! I am very happy with my new car. More

by Amanda Arriaga
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

DCH Wappingers Falls Toyota responded

Amanda, thank you for the great review! We're so happy to hear that Joe DeGroodt made your car-buying experience such a positive one. Congratulations on your new car—we’re glad you’re loving it! If you ever need anything, we’re here for you. 🚗🎉

June 08, 2025

Very good service. Polite and attentive. The video of the service was very nice and informative. More

by SUSALU01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad you appreciated the service and found the video helpful. We look forward to serving you again!

June 07, 2025

Oil change and tire rotation 1:30 minutes had to come back because some how the tech pushed the disc protector plate and it was rubbing against the wheel making a loud metal to metal noice had to loose w More

by ERIK.GANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judy Deems
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2025 -

DCH Wappingers Falls Toyota responded

Erik, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

June 07, 2025

Great followup and support on ordered parts and installation using service plan Prompt service and easy to work with More

by dskoogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad our team provided prompt service and thorough follow-up on your ordered parts and installation through your service plan. It’s our pleasure to make the process easy and convenient for you. We appreciate your trust and look forward to assisting you again!

June 07, 2025

I had a good service appointment today. Got what needed to be done and got in and out quickly. More

by burnsmoose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback! We’re glad your service appointment went smoothly and you were in and out quickly. We appreciate your business and look forward to serving you again!

June 07, 2025

The service was quick and flawless I dropped it off the night before. I received a video showing my car and I picked it up More

by R.W.KOZA
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Jun 07, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad to hear everything went smoothly and that you enjoyed the service video. We appreciate your trust and look forward to seeing you next time!

June 06, 2025

I think the finance process was too slow. I have not used the service dept yet but most dealerships service is usually must higher than local mechanics More

by NZEPHIR18
Service Time
Recommend Dealer
No
Employees Worked With
Avi Avitan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

June 06, 2025

I never have any issues anytime I bring my car in for service. Always professional More

by Linlan60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust! We're happy to hear your service visits are always smooth and professional. We look forward to keeping your car in great shape!

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