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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,355 Reviews

4,355 Reviews of DCH Wappingers Falls Toyota - Service Center

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June 18, 2023

Nice salesman. Quick and easy process test driving and buying a car. Would easily recommend More

by abh_herbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

abh_herbie responded

Great dealership!

Jun 19, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

June 17, 2023

Matt Rivera is a very polite and professional person and Toyota is lucky to have him I will always have my service set up with him thanks John cox More

by Johnchevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Johnchevy responded

Thanks again Matt Dch Toyota 10- stars

Jun 18, 2023 -

DCH Wappingers Falls Toyota responded

Matt Rivera is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

Jun 18, 2023 -

Johnchevy responded

I appreciate that you looked at my review and I am Toyota lover I’ve had over 40 Toyota vehicles thanks again john

June 17, 2023

Great job, very professional, always a good experience. Took the time to test and explain the new install More

by A.Macchia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

June 17, 2023

I have always been seen and service completed on time. Friendly staff and good communication. Highly recommend More

by njb215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 17, 2023

Friendly and professional service, clean and organized space I appreciate the experience on every visit More

by ARTHORTONny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

June 16, 2023

They are always accommodating, friendly and helpful. I like the video they send when working on my car. More

by Jaynedimarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I haven’t worked with any of these people
Jun 17, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 16, 2023

It was ok about 1 hr wait for an oil change it was not the inspection or the oil changed. It was waiting on paperwork that took so long. More

by HOWENYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. We appreciate your business and hope to see you during your next visit.

June 16, 2023

High quality service with strong online communications, including video from technician servicing vehicle. Work done timely. More

by bhoffay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 15, 2023

Service was done in a timely manner. Representative was informative and helpful and explain service that were done. More

by JEANMARIEMCGLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 15, 2023

Thank you very much to Angel for the amazing sale of my new Toyota Highlander. His service was spectacular and helped me all throughout the process. More

by SAMANANCY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Mejia
Jun 16, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Angel provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

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