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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,339 Reviews

4,339 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 24, 2023

Good work and a comfortable place for people to wait. This is my second car to lease here and very happy. More

by CTHOMPS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words and loyalty to our dealership!

March 23, 2023

I have to thank Matthew Rivera ( service) for being so patience and understanding my concern with an issue i had stated before and no one was able to track it. Although he is quiet ( ha ha) he is More

by DLOOVE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback regarding your recent experience with Matthew!

March 23, 2023

Service was quick and efficient. Everything was explained clearly and I was informed of my options. More

by JOEMASOPUST4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review, Joe! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

March 23, 2023

Good communication and evaluation without pressure. Car was service as expected and I will come back More

by Cmpantano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
Mar 24, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We truly appreciate your kind words and hope to see you again soon!

March 21, 2023

Great service… Had a hitch and wiring harness installed. Job completed on time.. courtesy ride was timely. More

by ljeanniepc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 21, 2023

It was a wonderful experience going to you guys you have a life customer thanks More

by Caramelo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 21, 2023

It was a very nice experience Dealing with Kurk. He explained all everything with details. the front desk receptionist. Was also super nice More

by Pablo L Deleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review, Pablo! We're so happy Kurk could assist you and provide you with great service.

March 21, 2023

On time and the video update was cool, never saw that before from any dealership More

by PSHERM66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Mar 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 21, 2023

It was a great experience the team went above and beyond. They took great care of me More

by anthonygalella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 20, 2023

I am happy with the services. The problem is I am not able to see what’s going on. I am not connected to a video to see what’s going on More

by koksel
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Judy is excellent. She explains everything to me
Mar 22, 2023 -

DCH Wappingers Falls Toyota responded

Hello KOKSEL, We actually started doing videos a few months back for this very reason. Please give me a call at you earliest convenience to discuss. Thank you, Ben Carlson 845-296-4261

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