DCH Wappingers Falls Toyota - Service Center

Unhappy with customer service in getting my new vehicle. Appointment made for 1:30pm was finally seen at 3pm. Internet was down so had to wait 30 minutes to make payment. Salesperson handed me the keys with Appointment made for 1:30pm was finally seen at 3pm. Internet was down so had to wait 30 minutes to make payment. Salesperson handed me the keys with ZERO explanation of car amenities. Had to return 4 days later as I could connect my phone to vehicle (no instructions in handbook) and no instruction from salesperson. Poor poor service!!!! More

DCH always does a great done servicing my vehicle. I would highly recommend them and their staff! I would highly recommend them and their staff! More

First time here. Everyone was very helpful, kind and informative. Service was completed in the time they estimated. Everyone was very helpful, kind and informative. Service was completed in the time they estimated. More

Always quick and impeccable service here. Tech are very helpful. Would recommend to a friend Tech are very helpful. Would recommend to a friend More

The dealership provided excellent professional service. The prices they estimated for work was accurate and all work was done in a timely fashion The prices they estimated for work was accurate and all work was done in a timely fashion More

They were prompt and courteous. Went for an inspection and they were very honest All I needed was new wipers. Went for an inspection and they were very honest All I needed was new wipers. More

One of the most pleasurable experiences in a long time. Zion is a wonderful person and fantastic salesman. All the staff were so helpful. Feel we have establish a great relationship and will stay in con Zion is a wonderful person and fantastic salesman. All the staff were so helpful. Feel we have establish a great relationship and will stay in contact with them. More

This was my first service and they were expeditiously thorough! I really appreciate how quickly they were done. I am looking forward to continuing to do business with DCH! Now if only I could schedule an thorough! I really appreciate how quickly they were done. I am looking forward to continuing to do business with DCH! Now if only I could schedule an appointment sooner! More

Friendly staff with timely updates mechanic provided video of areas that were inspected on my vehicle providing conditions and status. The video was texted to my phone very convenient record to retain f video of areas that were inspected on my vehicle providing conditions and status. The video was texted to my phone very convenient record to retain for future review. All of the staff were professional courteous making the experience feel like I was home. Thanks More

Amount of time from drop off to pick up was good. I hate long wait times. I hate long wait times. More