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Dana Ford Lincoln

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.6
7,108 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,108 reviews

September 08, 2024

Daniel Ford and Lincoln. Has the best customer service and self service on the east coast More

by djbige624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Dana Ford Lincoln responded

We're honored to receive your support! Take care and we'll see you next time here at Dana Ford!

September 08, 2024

The rep was fantastic. Explained everything thoroughly, along with follow up directions should the problem need to be addressed again. More

by lamonaca308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Dana Ford Lincoln responded

We're delighted to hear that our rep provided thorough explanations and follow-up directions here at Dana Ford. Thanks for sharing your positive experience!

September 08, 2024

The dealership gave me a loaner car while they took care of replacing the transmission. More

by Ginabean1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lomando
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Sep 09, 2024 -

Dana Ford Lincoln responded

Gina, Thank you for trusting us with your car! We look forward to seeing you next time! - Dana Ford

September 08, 2024

The worst customer service of my life. Never going back, finishing this lease and going somewhere else! More

by Rosie.13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Peters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Dana Ford Lincoln responded

Rosie, I'm truly sorry to hear about your experience. We strive for excellent customer service and it’s clear we fell short this time. If you’re open to discussing further, please reach out so we can make things right. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 08, 2024

They promise you the world when selling a car. Once you leave and if their are any issues it takes months to get an appointment and the service department is extremely rude. More

by jeacaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Dana Ford Lincoln responded

We apologize for any inconvenience and frustration you experienced with our service department. We strive to provide timely and courteous assistance, so it's disappointing to hear about your experience. Please reach out directly so we can address this matter promptly. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 08, 2024

Pleasure to deal with. No surprises very professional. Impressive clean and friendly. Highly recommend to everyone. More

by ddavis1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Dana Ford Lincoln responded

Thank you for the high praise! We're delighted to hear that your experience at Dana Ford was professional and pleasant. We appreciate your recommendation!

September 08, 2024

Getting the run around… again. I don’t think I will be a returning customer More

by Pdukes321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Dana Ford Lincoln responded

If you're willing to speak with me, I would like to learn more about your visit in order to provide all customers with a five-star experience going forward. Please consider reaching out so we can talk this through together. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 08, 2024

The Staff is Very Professional and Friendly. The Mechanics that you Never See do a Top Notch Job . More

by JOHNRAUCHUT425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Dana Ford Lincoln responded

John, thank you for the kind comments about our Dana Ford team! We're grateful for your support and look forward to seeing you next time!

September 08, 2024

The staff is so caring and on top of their customers. I've purchased my last three cars here and wouldn't go anywhere else. More

by Mara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lomando
Report | Print
Sep 09, 2024 -

Dana Ford Lincoln responded

Mara, thank you for your loyalty and kind words! We're delighted to hear that our team at Dana Ford has consistently provided excellent service. Enjoy your new car!

September 07, 2024

Friendly and patient staff. I have leased cars for over 12 years here and never had a problem. Highly recommend More

by lisasix1226
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LaRosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Dana Ford Lincoln responded

Thank you for your continued trust in Dana Ford! We're delighted to hear that our friendly and patient staff have consistently met your expectations over the years. Your recommendation means a lot to us!

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