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DeNooyer Chevrolet - Service Center

Colonie , NY

4.4
3,278 Reviews

3,278 Reviews of DeNooyer Chevrolet - Service Center

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November 27, 2022

Someone came out immediately to greet me and check my car in. Service tech took my information and filled out paperwork right away. More

by MARIA R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

DeNooyer Chevrolet responded

Maria, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2022

The part was never ordered like I was told when I made the recall appointment a month ago. Thankfully the intake service person ordered it overnight and it arrived in time and was done before the holiday! More

by QUEENOFNANCYLAND
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall
Nov 28, 2022 -

DeNooyer Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (518) 458-7700 to discuss your concerns, as your satisfaction is of utmost importance to us.

Nov 28, 2022 -

QUEENOFNANCYLAND responded

I am grateful to the person who got the part overnighted and the work done on time. I am disappointed in being told on October 11th the part was being ordered then for the appointment to install on 11/23 (first available) only to find out it wasn't. Luckily I dropped it off early the day before because I had to work, otherwise I would not have gotten my truck back until after the holiday. But again, a big thank you to the person who made the overnight happen. I wish I remembered his name.

November 27, 2022

Let me know ahead of time. They were behind so I knew what to expect. Filled my tires with air when I asked. Very nice. More

by THEBROKEN96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akiem Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ St.Claire
Nov 28, 2022 -

DeNooyer Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 27, 2022

The dealer is one of my best dealerships in the area. They offer great prices and rebates to their customers with keeps them very competitive. The finance managers need to be more in communication with t More

by JA1995MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel DeNooyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

DeNooyer Chevrolet responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 27, 2022

They are very compassionate and kind. No one is pushy or puts pressure on you to make quick decisions. More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armand Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arianna Gauthier
Nov 28, 2022 -

DeNooyer Chevrolet responded

Becky, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 26, 2022

As always the service was excellent. Jon Atwood is great to work with, he is knowledgeable, professional and communicates well. The work was done quickly for a reasonable price. Chris Sm More

by Tom C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

DeNooyer Chevrolet responded

Tom, we're happy you found our staff to be so supportive during your experience here at Denooyer Chevrolet, INC.. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2022

Very friendly, great service. Quick to diagnose the issue and repair. Great dealership to do business with. More

by JEBURCH77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

DeNooyer Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2022

This was my first service and they were very pleasant, helpful and efficient. I was very pleased. More

by KBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

DeNooyer Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 24, 2022

Service area was clean. Reps were courteous and thorough. Service was done in a very timely manner. Lounge area was clean and comfortable. More

by DAVEGETTINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ St.Claire
Nov 26, 2022 -

DeNooyer Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 24, 2022

Tony depace and Duane make a great team took care of my issues with out a problem More

by winkeycha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony DiPace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard O'Malley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Germano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

DeNooyer Chevrolet responded

We're glad to hear you found our staff so knowledgeable and helpful! We hope to be of service to you again in the future.

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