Dodd RV of the Peninsula

GREAT BUYING EXPERIENCE We recently purchased a new travel trailer from Dodd RV of the Peninsula. I have to say....... the whole buying experience was amazing. Our sale We recently purchased a new travel trailer from Dodd RV of the Peninsula. I have to say....... the whole buying experience was amazing. Our salesperson, Scott Hudgins is the best. Scott is very professional, experienced and is a "no pressure kind of guy". He answered all our questions and helped us narrow down the best travel trailer to suit our needs. Arnold Smith in financing got us approved before we even left the dealership. He did a great job when we returned to sign the papers and take delivery. He is very personable and took the time to explain all of the paperwork. The delivery process was seamless. Richard did a great walk thru making sure we understood all the features and how to work each of them. He took his time and made us feel very comfortable getting to know our new RV. Rob in parts helped us pick out some camping essentials. He is very knowledgeable and has a great personality. Overall, I can tell, all of these folks really enjoy their job which makes the buying and taking delivery experience top notch. This is so important whether you are buying a very expensive unit or an entry level unit. They treat the experience and customers all the same. Great Job Team Dodd..... I will highly recommend your dealership to anyone I know looking for a new or pre-owned RV. More

Professionalism They were very professional, helpful and spend the time needed to train us on the operational features of our RV. I would recommend them to friends They were very professional, helpful and spend the time needed to train us on the operational features of our RV. I would recommend them to friends and colleagues. More

Great experience Scott Hudgins was very helpful with our purchase. He went above and beyond. Our unit was ready to go when we got there. Scott was very knowledgea Scott Hudgins was very helpful with our purchase. He went above and beyond. Our unit was ready to go when we got there. Scott was very knowledgeable about the unit and answered all our questions. Thank you Scott Arnold Smith was very informative about the million papers that we signed. Arnold gave a gift . All the ingredients to make s’mores, plastic cups and a bag to hold them all. Thanks Arnold Robb in the store pointed us in the right direction on items we needed to begin our camping journey. Thanks Robb Richard gave our informational tour of the unit and how things worked. He spent 2 hours with us in the misty rain and the wind was freezing. He never complained and answered all our questions. Great job Richard. Thank you so much. More

Recent Camper Purchase Everyone that helped me was very friendly, personable, knowledgeable and helpful getting me in the right camper for my family. Definitely a top notch Everyone that helped me was very friendly, personable, knowledgeable and helpful getting me in the right camper for my family. Definitely a top notch dealership. More

Amazing Customer Service! We stopped at Dodd RV one rainy Saturday just to look. The staff did not pressure us in any way, and were happy to let us explore on our own. When w We stopped at Dodd RV one rainy Saturday just to look. The staff did not pressure us in any way, and were happy to let us explore on our own. When we decided it was time to ask questions, they were right there to help. They listened to what we wanted for our RV, not what they thought we should have. That was VERY refreshing. We ended up buying an RV from Dodd, and I have to say the entire experience from start to finish was amazing. Since it was late on a Saturday, we had to wait for the banks to open in order to process our loan. The Finance Manager and our Sales person called us on their days off just to update us and let us know how everything was going. By that Thursday, we had an appointment to come in and sign paperwork to take our RV home. The paperwork was easy to complete, and then we spent a good amount of time learning the ins and outs about our RV. They provided us with great tips about what type of equipment worked best (hoses, hook ups, etc) and also talked about how to make sure we were level at a site and so forth. They also showed us how to pretty much work every button and gadget in our new camper. Our experience was outstanding!!! I feel like Dodd RV welcomed us into their family, and I am VERY glad we stopped in on a rainy day just to look at their inventory. More

Simply the BEST all around buying experience! Can cross buying a RV for “adventures” off my bucket list. From my first talk with Tina at the RV show to driving off the lot in my RV with my dog cop Can cross buying a RV for “adventures” off my bucket list. From my first talk with Tina at the RV show to driving off the lot in my RV with my dog copilot Mason the entire Dodd RV “Family” was exceptionally friendly and helpful in so many ways. As a first time buyer they were very patient with me and answered all my questions and made sure I was comfortable with my new ride before I left the lot. Would highly recommend Dodd RV of the Penisula. Travel the distance if necessary...it is worth the extra miles because they definitely go the extra mile for you! More

A great buying experience Being from the Richmond area, I checked several RV dealers in the region, and found Dodd RV had what I was looking for in my price range. From my firs Being from the Richmond area, I checked several RV dealers in the region, and found Dodd RV had what I was looking for in my price range. From my first call till they hooked up my newly purchased camper, the entire staff were extremely friendly, helpful, answered all my questions, and had plenty of information and suggestions for a 1st time buyer. If you are looking to purchase an RV, save yourself some time and hassle and start with Dodd RV. More

No Pressure Experience No hard sell here, felt comfortable with entire staff. They delivered an awesome product as advertised on time and in a professional manner..Thanks to No hard sell here, felt comfortable with entire staff. They delivered an awesome product as advertised on time and in a professional manner..Thanks to all!!! More

Came in for parts - left we new Rockwood Roo 21SS Warm, friendly, informative, and no hard sales here. We have visited both Dodd locations over the years generally, to get parts for our 2003 Star Cra Warm, friendly, informative, and no hard sales here. We have visited both Dodd locations over the years generally, to get parts for our 2003 Star Craft 19.6. This time we walked the lot as we had done the week before at the Portsmouth location. Found the Rockwood Roo 21SS on the lot and took a little tour before we found Tina. From then on what a great experience. She answered every question with a smile, provided us with more information than we could think of at the time. We asked about trading our well loved RV and she walked us through every aspect of the pros and cons. As we spent time with her other members of this team came by to answer any question we might have dealing with our current RV or a newer RV. Yes, we bought the new RRSS21, got a great trade in deal, excellent walk around briefing, and are looking forward to our first trip to Chipokes State Park in March More