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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

April 24, 2017

attentive but not hovering Pleasant staff all through, from the first contact through the purchase. Very easy navigation to find what we needed on the website. Shopped Saturday More

by Prius, shb62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Tina Viljoen, Jonathon Yale
May 01, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience with us. We're glad to know that you found the website easy to use and navigate, as it is the backbone of our business and we put a lot of time into making it one of the best in the industry. We're happy to know that you also had a great experience once you arrived at our dealership and that Mo, Kathryn, Jonathon, and Tina teamed up to provide a great experience. We appreciate your business and hope to see you again down the road. Many thanks!

April 24, 2017

What Car Buying SHOULD Be! This is the third car I've purchased from Donohoo Auto, but won't be the last. I used to break out in hives just thinking about dealing with car deal More

by benjamin2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Viljoen, Jonathon Yale
May 02, 2017 -

DonohooAuto LLC responded

Thank you for the vote of confidence. We too, think this is the way car-buying should be. We've taken years of feedback from our customers, and developed a process that is pressure and hassle-free, and fully transparent. And we put a lot of time into hiring and training great people. We're glad to know that you recognize the work we've put into that. Thanks for letting us know that Jonathon and Tina took great care of you. We appreciate the repeat business and look forward to serving you when you're ready for your fourth! Happy travels.

April 24, 2017

Great Experience Have always heard Donohoo was a great place to purchase a clean late model car and I was not disappointed. From the front desk to Jim my salesperson More

by skipwar20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Hardy
May 02, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us valuable feedback. We're glad to know that we lived up to your expectations. Thanks for letting us know that Jim, Nic, and the rest of the team delivered a great experience throughout the buying process and went the extra mile. We appreciate your business, and most certainly, your recommendations to friends and family. We look forward to serving you again in the future.

April 24, 2017

Great experience! My husband and I visited Donohoo this past Saturday. We were surprised at how quick and efficient the whole process was given it was extremely crowde More

by howlandleigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker
May 01, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience buying from us. We've worked hard not to be the "typical" car dealership, so we're happy to know that you found that to be the case. Thank you also for letting us know that our team provided great customer service, even on a busy Saturday. We appreciate your business and wish you happy travels. We hope to see you again down the road.

April 24, 2017

Great shopping experience Total professionals! Everyone at the dealership is beyond nice! It's worth the drive from Meridian! I was given a fair deal on my trade, thousands mor More

by meridianguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The delivery staff is top notch! These boys hustle!
May 02, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us valuable feedback. We're glad to know that Eric, Jimmy and Marci all provided professional service that made visiting us worth the trip. Thanks also for letting us know that we gave you the best deal on your trade - that helps us to remain competitive! We appreciate your business and the positive review. Thanks again and we hope to see you when you're ready for your next purchase.

April 24, 2017

Hands down the best!!! We have bought 3 cars with Donahoo. Every experience has been easy and quick. The people are super friendly and great to work with. Love the hassle More

by treed02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your most recent experience. We know we're on the right track when we can make a customer happy on more than one occasion. We appreciate your repeat business and hope to see you again! Happy travels!

April 24, 2017

Great car for our daughter! We drove several different cars, but really liked the 2013 Acura ILX for our daughter...it is a graduation present and a perfect car for her to drive More

by gshaw133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stamps
May 02, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience buying a car for your daughter. We know you're proud of her for putting in the hard work necessary to make it to college, and the Acura is a great reward for a job well done. We know that she's going to love it and travel many happy miles with it. Wishing her and you all the best! We appreciate your business and hope to serve you again in the future.

April 23, 2017

Excellent Customer Service We were apprehensive about buying from a dealership that wasn't local to us and that wasn't a franchise. We had been searching for this car for weeks More

by Jengy77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker
May 01, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave a detailed review on your recent experience buying with us. We're glad you chose to shop at our family-owned dealership. Yes, we do things a little differently, but it's all designed to give our customers a great car-buying experience. We're happy you found that to be the case. And yes, we price all of our cars very competitively, so you don't have to work to get the best price. Thanks for letting us know that Kyle, Adam and Becky teamed up to deliver excellent customer service. We hope that you and your family enjoy your new car and have many happy travels!

April 22, 2017

Efficient low pressure We came in to look at one vehicle and ended up purchasing 2. Vehicle test driving process was very efficient. The purchase process was very well org More

by Scott123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Tina Viljoen, Jonathon Yale
May 01, 2017 -

DonohooAuto LLC responded

Thanks for taking the time to give us positive feedback. We've worked hard to create an efficient process that takes care of our customers. If you left with more vehicles than you intended on buying, then we must have really delivered exceptional service! Thank you for your (double) business. We hope you enjoy your new vehicles and come back to shop with us again. Happy travels!

April 21, 2017

Awesome Eric was energetic and ready to do business. He was also very receptive of all the concerns I had about the vehicle. As my first time buying a car, th More

by ZWaldie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Viljoen, Jim Hardy
Apr 27, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your car purchase. We know that buying a car is a big purchase, so we have worked hard to make it as seamless and hassle-free as possible, even for first-time buyers. We're proud that you chose us and that Eric, Jim and Tina teamed up to provide excellent service. When someone tells us we were worth a three-hour drive, we know we're on the right track. Thank you for trusting us with your business and we look forward to serving you again in the future.

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