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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

April 18, 2017

Bought used Toyota 4runner I came to the dealership to shop around. I was never pressured into filling out paperwork or answering questions when I wanted to test drive a car lik More

by j.martin3714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Becky Whitaker
Apr 21, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us a detailed review. We're glad that you appreciated our no-hassle, no-pressure process. We trust that our process works, and that our customers will come to us when they're ready to complete the sale. We're glad that we could serve you and that you found our team easy to work with. We appreciate your business and hope that you'll come see us again when you're ready for your next car. Thank you.

April 18, 2017

Absolutely painless and amazing!! I absolutely love the no pressure, no hassle approach. You can drive whatever car you choose and there is no one hanging all over you. YOU call the sh More

by Trull123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Yale
Apr 21, 2017 -

DonohooAuto LLC responded

We're glad that you appreciated our no-hassle, no-pressure approach. We think it makes more for a much more pleasant experience. And you're right - we let our customers drive the process, then we step in to help complete the sale. After all, you know what's best for you, right? Thanks for taking the time to let us know that Jonathon did a great job. We appreciate your business and look forward to serving you again in the future.

April 17, 2017

Easiest, fastest and most enjoyable experience This was the best car buying experience that I have ever had. The staff is amazing and makes the process go by smoothly. I got the exact car I have be More

by Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2017 -

DonohooAuto LLC responded

If ours was the easiest, fastest and most enjoyable, then we must be on the right track! Thank you for taking the time to leave valuable feedback. We're glad that you found the perfect car at the right price and that Kyle, Adam, Chris and Michele teamed up to provide a great experience. We appreciate your business and most certainly, any recommendations to family and friends. We hope that you and your new ride have many happy miles together!

April 15, 2017

Best car buying experience This was by far the best car buying experience we have ever had. We were in and out in less than 2 and a half hours, from test driving to signing pape More

by Cullmanites
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Becky Whitaker, Jim Hardy
Apr 21, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know that we delivered the best car buying experience ever - that lets us know that we're on the right track! We're glad to hear that Jim, Mo, and Becky all provided great (and expedient) service. And we're especially pleased that we were able to find financing for you at a lower rate. We appreciate your business and hope to serve you again down the road. Many thanks.

April 15, 2017

2nd car purchased for daughter Everyone is so nice, professional and experienced. We purchased her first car at 16 years old from Donohoo and the second car today at 21 years o More

by Angela Krueger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Apr 21, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your second experience with us. We're proud to have been part of your daughter's journey. We hope that this one takes her amazing places, and when she's ready to buy from us - we'll be here! Congratulations.

April 15, 2017

Great buying experience One of my best car buying experience to date. Every aspect from the front desk on arrival, Mark in sales, Becky in finance and Adam in tech, all did More

by Stovallmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk, Becky Whitaker
Apr 21, 2017 -

DonohooAuto LLC responded

If we delivered one of your best car-buying experiences to date, we must be doing something right. Thank you for taking the time to let us know that Mark, Adam, and Becky teamed up to provide excellent service. We appreciate your time and your business and look forward to serving you again.

April 14, 2017

Best car buying experience hands down Donohoo is unlike any dealership in town. Great people, great cars, great buying experience. The process from start to finish was incredibly easy and More

by JV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wolfe, Jim Hardy
Apr 21, 2017 -

DonohooAuto LLC responded

Thanks for the positive review. We've worked hard to stand apart from other dealerships, so we're glad to hear that you rank it as the best car buying experience that you've had. We're glad that Jim, Alex, and Michele made the process incredibly easy. We appreciate your business and the glowing review. We look forward to serving you again in the future.

April 14, 2017

Customer attentive and smooth operation From the time we drove through the sale lot until the sales papers were executed, we were treated promptly, with curtesy and respect by every member o More

by tomlromp
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Tina Viljoen, Jonathon Yale
Apr 19, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience buying with us. We're glad to know that Mark, Mo, Jonathan and Tina teamed well to provide you with a professional, friendly experience. We work hard to make sure every customer is satisfied with their purchase, so we're happy to know that you were pleased with the tire replacement. We appreciate your business and wish you the best with your new car!

April 13, 2017

Oil change They were was helpful, happy, and pleasant to me. I enjoyed my short time there. I didn't wait too long and the time spent was fun. More

by ELEANORMOSELEY42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience with our service department. We're glad to hear that Jimmy and his team were able to turn your service around quickly and that you enjoyed the time spent here. We look forward to serving you again. Happy travels!

April 13, 2017

Just an awesome experience! I am a total online shopper for a vehicle. I like being able to look at the vehicles first and then doing some of my own research. I hate going to a d More

by Kelseydog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The front desk girls., Mo Sandoval, Wesley Boozer, Becky Whitaker
Apr 25, 2017 -

DonohooAuto LLC responded

Wow! Thank you for the in-depth review. We put a lot of time into making sure our website is complete with vehicle history reports and tons of photos, so people like you can get a lot of research done on the front end. And we want our customers to be 100% comfortable with their purchase, so we're happy to allow third-party inspections as requested. We also hire good people who our customers will like, and who we enjoy working with. We're glad you found that to be the case with Wesley, Kyle, Mo, Kathryn, Becky and the front desk team. We appreciate your business and the kind words. Wishing you many happy miles and we look forward to serving you again in the future.

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