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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

February 28, 2017

Dealership Is A Well-Oiled Machine Mark Hubbard did a great job getting my transaction completed and my Mercedes GLK250 delivered to me out-of-state. The biggest accolades go to Alex W More

by earthdog
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wolfe
Mar 09, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave such a complimentary review. We're very pleased to know that Mark and Alex teamed up to provide exemplary service during your GLK purchase. We pride ourselves in hiring affable and helpful team members, so we're glad that showed through in your interactions. And yes, we've worked hard to create a process that is hassle-free, so your description of our dealership as being a "well-oiled machine" is praise that we don't take lightly. We appreciate your business and your valuable feedback. Enjoy your new ride!

February 27, 2017

Fair price It was a fair price on the vehicle I purchased and also fair price I was given on my trade in. It was a great experience in car buying More

by dsblakeney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2017 -

DonohooAuto LLC responded

Thank you for the valuable feedback on your recent buying experience. We're pleased that Mark took good care of you and that you found our pricing competitive. We appreciate your business and look forward to serving you again in the future.

February 26, 2017

Best first car buying experience The customer service was awesome, they'll tell you everything about the car whether it's good or bad. They won't push you to buy anything more than yo More

by Bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Whitaker, Jonathon Yale
Mar 06, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience with us. We're glad to know that Jonathon and Becky made your first car-buying experience a positive one. And yes - it's our policy to make sure that we are transparent throughout the buying process. We want out customers to make an informed decision so they will feel comfortable buying from us in the future. We're glad to know that we delivered an awesome experience and we look forward to serving you again in the future.

February 26, 2017

Great Dealership From the time I walked in the door until the time I left everyone was very friendly and willing to help. The staff is very knowledgeable and they were More

by AshleyD84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hardy
Mar 08, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience with us. We're glad to know that you found Jim and the rest of our team to be friendly, helpful and knowledgeable. Thank you for shopping with us and for the vote of confidence. We look forward to serving you again in the future.

February 25, 2017

MB E350 Great experience working to find the car that fit my needs. Jonathon was awesome, Adam explained the car superbly. Would definitely use them again. Th More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker, Jonathon Yale
Mar 06, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know about your recent experience shopping with us. We're glad to know that Adam, Jonathon and Becky took great care of you. And while we receive a lot of great reviews, we love the word "superbly." That's a superlative we'd like to hear a lot more! Thank you for your business and for the kind words.

February 24, 2017

Eric is a Great Sales Person Eric is a GREAT you man. He is very polite, He is a great person to have on your team. He is honest. He is a very patient young man More

by Elouise Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know that you had a great experience at our dealership with Eric. We agree - he is definitely "good people" and an asset to our team. We're glad to know that he was polite and patient during your recent visit and made your Donohoo experience a good one. Thank you for trusting us with your business.

February 24, 2017

Great experience. Overall great experience. Front counter reps were very friendly & helpful. Sales pro & finance were really good, and gentlemen that explained the car More

by trey.coley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent buying experience with us. We're glad to know that you had an overall great experience and that Kyle and Chris provided five-star customer service. We appreciate your business and look forward to serving you in the future.

February 22, 2017

Fantastic Buying Experience We dealt with Eric Jones. He made our purchase decision easy. We were unhappy with our initial choice of vehicles and returned it the next day. Eri More

by DGGRIMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know about your "fantastic buying experience" with Eric. We're happy when we're able to exceed expectations on a typical sale, but we're especially pleased when we're able to make things work on a sale that doesn't go exactly as planned. We're glad that we were able to make things right for you and that Eric, Adam and Chris provided professional customer service. Thank you for your business and for your valuable feedback.

February 22, 2017

Service after the sale !! The Service team at Donohoo is Outstanding The work they performed for me on my recent purchase of an Infiniti was excellent and made a huge dif More

by befaulkner67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience with our service department. We're glad that Kathryn, Jimmy and Marci were able to increase your satisfaction with your Infiniti. We're always pleased to leave a customer happier walking out than they were walking in. We appreciate your repeat business and your valuable feedback. We look forward to providing excellent service for you again in the future.

February 21, 2017

Seemless I found the car I wanted and Jonathon Yale did the rest. I have never bought a car without being able to touch it first. He was friendly and knowled More

by mmprn1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Yale
Mar 06, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know that Jonathon provided seamless service during your long-distance sale. You'd be surprised to know just how many customers buy vehicles from us sight-unseen. That's why we work very hard to provide vehicle history reports and lots and lots of online photos - so what you see on your computer screen matches what you see in person. We appreciate your trust and your business.

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