Dorsch Ford Lincoln Kia

The service I received while having an oil change was outstanding. Tom was friendly, thorough and speedy. I've only had great experiences when at Dorsch. outstanding. Tom was friendly, thorough and speedy. I've only had great experiences when at Dorsch. More

Disappointed In Dealership Management As far as the quality of work by the service department, I have no issues or concerns, they are top notch. My disappointment comes from the decisio As far as the quality of work by the service department, I have no issues or concerns, they are top notch. My disappointment comes from the decision of the company to now charge customers 3% if they use a credit card to pay their bills. I understand that they are charged a fee by the card service providers, but the practice of charging the customer a fee and/or a minimum purchase requirement, went away many decades ago. At a time when the small business owner is struggling to get by and they haven't adopted this practice I can only feel very disappointed that the team at Dorsch felt this was a necessary move for them to make. I will now take my vehicles for any needs to the small local businesses to help support them. More

dissapointed although I was satisfied with the service I was not at all happy with the 3% fee for paying with credit card. I have never been charged this fee befor although I was satisfied with the service I was not at all happy with the 3% fee for paying with credit card. I have never been charged this fee before. I should have been informed of this at the time When I scheduled the appointment. More

Excellent service My experience with parts and service department were very professional. Rob was curtious and explained everything to me. Safety measures were taken fo My experience with parts and service department were very professional. Rob was curtious and explained everything to me. Safety measures were taken for this virus issue. Well pleased. More

Bill Allcox and the service department at Dorsch Ford Bill Allcox and the service department at Dorsch Ford are amazing excellent workmanship Pleasant and courteous atmosphere and they get you in and o Bill Allcox and the service department at Dorsch Ford are amazing excellent workmanship Pleasant and courteous atmosphere and they get you in and out as soon as possible More

First Class Service All Around Worked with Craig and Rob on several service items related to my vehicle. Everything was done perfectly and these guys and Dorsch were fantastic to w Worked with Craig and Rob on several service items related to my vehicle. Everything was done perfectly and these guys and Dorsch were fantastic to work with. They made this experience so easy and communication was great. More

Nice folks, were very thorough with explaining processes, only issues were More than less ignoring my negotiations and made me wait 1.5 hours while previous client came back to sign papers after my deal was only issues were More than less ignoring my negotiations and made me wait 1.5 hours while previous client came back to sign papers after my deal was complete and ready for finalization. Also I felt my 1700-2000$ trade in was not offered, only 500 bucks for trade in. But in the end I signed for a nice car and was given some perks car wash and oil changes . More

Very Happy with my purchase experience. Rick was a Great Salesmen to work with, Extremely knowledgeable and thorough. Craig was also a Great help and took time to check in and see how everything was going. Salesmen to work with, Extremely knowledgeable and thorough. Craig was also a Great help and took time to check in and see how everything was going. Will highly recommend. More

Very pleasant experiance. We had a very enjoyable experience. We're looking forward to driving our new car for the next several years. We drive to Arizona for several months We had a very enjoyable experience. We're looking forward to driving our new car for the next several years. We drive to Arizona for several months in the winter and driving the Explorer makes the trip much easier. More

Answered questions to our satisfaction, knowledgeable on the vehicle and ford pass app, willing to show us the features in detail. Asked questions to understand what we want in/ on the vehicle the vehicle and ford pass app, willing to show us the features in detail. Asked questions to understand what we want in/ on the vehicle More